how to fix new desktop AMD Gaming PC with Windows 7?

October 19, 2013 at 10:31:28
Specs: Windows 7
Hi everyone i have a bit of a prblem with my new gaming pc is on the next link

http://www.amazon.co.uk/gp/product/...

Ok i turned it on and the when is loading the devices it tells me that there was an error with windows and that i need to restart the computer and i need this dektop working please help me


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#1
October 19, 2013 at 10:36:25
If it is a new computer, take it back to wherever you got it from and get them to fix it or replace it.

With anew computer I wouldn't waste any time trying to fix any problem, I would expect it to work.

Stuart


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#2
October 19, 2013 at 10:54:49
thanks but who should i go to amazon or the pc company

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#3
October 19, 2013 at 11:14:26
The Company that sold it. Amazon is just a selling agent.

Stuart


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Related Solutions

#4
October 19, 2013 at 12:07:22
Although it's being sold as a "Gaming PC", it's not going to play games very well with that weak video card. The Radeon HD 6450 uses 64-bit DDR3 memory, gaming cards use 128-bit GDDR5 memory. It doesn't matter that it has 2GB, 64-bit DDR3 is slow. It's an HTPC card, not a gaming card. I suggest you get your money back & buy (or build) something decent. Otherwise, pull the video card, sell it, & replace it with a real gaming card.

http://www.anandtech.com/show/4263/...

Use this article as a buyer's guide: http://www.tomshardware.com/reviews...

message edited by riider


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#5
October 20, 2013 at 03:30:30
Amazon may indeed be "just the selling agent" but they are still responsible for anything they sell which develops a fault within 30 days. After that, the manufacturer is responsible under the terms of the product warranty.

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#6
October 20, 2013 at 08:01:22
Actually phill under UK law the seller is responsible for the suitability of goods sold. for a period of 12 months under The Sale of Goods Act. In some circumstances that responsibility can extend further, especially if there were a manufacturing fault the causes damage. In this case the seller is ADMT Limited. In the UK the buyer never needs go anywhere near the manufacture to get recompense for faulty goods. It is all the sellers responsibility always.

That is why Amazon prominently display the name of the seller as they don't wont to get tied up by the Sale off Goods Act which can be quite onerous.

If the good were bought by Credit Card then a whole different set of rules can apply. Under the Consumer Credit Act the CC Company is as much responsible for the quality of good as the seller. Technically the CC company buys the goods on your behalf and then sells them to you. This only apples to good over £100 in value.

A lot of CC Companies make a big point of this, making it appear to the customer that they are providing a special service when in fact all they are doing is what the law requires them to do.

Stuart

message edited by StuartS


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