how to fix black screen on start up?

Hewlett-packard / 20-d113w
August 30, 2017 at 20:58:17
Specs: Windows 10, Intel penguin g2020t / 2.5 GHz 4gb DDR SDRAM
The lights come on I hear the fans so I looked online and tried pressing f10 once every 5 sec then pressing f5 then enter then f10 then enter, it took 3 tries to get it right but the comp restarted with the hp logo then the logo went off and just the spinning dots for like 15min, so I turned it off and now I get the same black screen issue and I cannot get anything to work.

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#1
August 30, 2017 at 21:28:06
Is this a laptop or desktop? Any HP model?
Do you have a win 10 DVD or rescue disk? Can you boot from the DVD (or USB)?
First impression is a Hard disk problem but it could be anything....

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