How to find motherboard make and model

Gateway / Mx6436
December 12, 2009 at 19:25:10
Specs: Microsoft Windows XP Home Edition, 1.794 GHz / 1982 MB
Hello, I am wondering if there is a way to find what motherboard is in my laptop so I can start to find the correct BIOS for it.

http://support.gateway.com/support/...

I am running Windows XP(32 bit version), wich is what the Restore discs are labeled as, and not Vista.

Ya, I know... I royaly messed up. I used the
Vista Bios download to flash my Bios because at the time I did not realize that there would be a difference.

Oooops!

But now I want to find the correct BIOS for it and hopefully get it running proper. So many problems with "Not Responding" programs that I am forced to find a way to try fixing my mistake.

Any help would be mostly appreciated.

fyi, I have sent a email out to Gateway support, but don't expect them to offer much help as it has been 2 years since I purchased it.


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#1
December 12, 2009 at 19:51:16
To find out about the motherboard and other hardware, try downloading and installing a program like PC wizard 2009
http://download.cnet.com/PC-Wizard-...
or SIW.
If you are having many problems with "Not Responding" programs, updating the BIOS is probably not going to help. You should look for other causes before flashing the BIOS.

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#2
December 12, 2009 at 20:06:22
Did you downgrade the OS from Vista to XP? If so, I think you're screwed. The only BIOS update available must be run from Vista. What did you expect to accomplish by flashing the BIOS anyway?

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#3
December 12, 2009 at 21:27:34
I looked at the download--9537699.exe. When you execute that file, the result in the:

C:\cabs\9537699\Winplash\BIOS Files

folder is 4 files--6805.bin, 6805.exe, 6805.wph, 6805.txt. 6805.wph is the winphlash upgrade file. Just for the heck of it I ran 6805.exe on my win98 non-gateway machine. A bios upgrade screen came and informed me I had the wrong motherboard and dropped back to command prompt. It didn't gripe about my OS.

I don't know if you want to chance it but 6805.exe might install 6805.bin the old fashioned way using a dos bootdisk.

"It was far easier for you as civilized men to behave like barbarians
than it was for them as barbarians to behave like civilized men."


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#4
December 13, 2009 at 05:09:48
DAVEINCAPS
heh, well... when I did flash it, it was like a year and a half ago, and since then the Gateway site has changed. I can't even download the file anymore. Gateway seems to have changed the site to recognize what version OS I am running and will only give me a warning message and won't allow the download. I don't know how or why you can download the file in Windows 98, but if you have any advice on how I can in Windows XP Home, PLEASE let me know. That would save me from such a headache.


Nowadays, it recognizes what OS I am running, Windows XP Home, and won't allow me to download. I am guessing that I will need to install Windows Vista then visit the site again.

That should not be too much of a problem, other than the amount of time to install it.

Does running a different OS, other than what came with the computer, really make a difference when flashing the BIOS? The laptop was sold with Windows Media Center not Vista and I am afraid to run Vista as I play online games and don't enjoy slow, choppy computers.

I am sure that before I flashed the BIOS I had looked at the verison in the BIOS before I chose between the two files which to use.



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#5
December 13, 2009 at 05:20:04
Umm
jam...well I was having way too many problems running the Gateway Windows MCE Restore Operating system and at the time, thought that the only thing that could be the problem was the BIOS because I had just purchased some 3rd party software to format the hard drive and was not aware that the manufacturer provided a operating system that contained glitches in the software.

All my trial and error comes from what seems to be most obvious.

Currently I am using a friends laptops manufacturer system restore dis (Windows XP Home) and am getting better results by far.

So..
I was hoping to get a better performing laptop for gaming. But lately I am lucky to just get the laptop to browse web pages without an error.

If there was something wrong with the BIOS, and i did flash the bios from Vista, then reloaded the Windows XP, do you think that would work? Have you seen anything like this before that has had a good outcome to it?


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#6
December 13, 2009 at 07:04:58
I initially assumed that the BIOS *must* be run from Vista, now I'm not so sure.

"when I did flash it, it was like a year and a half ago, and since then the Gateway site has changed. I can't even download the file anymore."

I don't know what you're doing wrong, but I just downloaded it to my XP desktop, unzipped it & have a folder named "6804" full of files. And in the README file, there's a description of what this new BIOS is for:

"This BIOS update includes updates needed for Windows Vista to function properly."

So if you're not running Vista, updating to this BIOS is probably pointless. I highly doubt there's anything wrong with your current BIOS unless you somehow mucked it up.

"I was having way too many problems running the Gateway Windows MCE Restore Operating system and at the time, thought that the only thing that could be the problem was the BIOS because I had just purchased some 3rd party software to format the hard drive"

Why would you need 3rd party software to format? And why on earth would you pay for it?? There are just way too many good, free, open source programs available these days that there's really very little need to purchase software anymore. You also could have used the HDD manufacturer's software.

Which 3rd party program did you buy? And why were you unable to partition & format using the Windows CD? Is it possible the 3rd party program wiped the hidden Windows installation partition & that's why the MCE disc wouldn't work properly?

"I am using a friends laptops manufacturer system restore dis (Windows XP Home) and am getting better results"

Technically, you're not supposed to do that...in fact, I'm surprised it worked at all.

The bottomline is this: unless you botched the BIOS update, the BIOS is probably not your problem. Start looking in other directions...overheating, bad RAM, etc.

Check your PMs for the contents of the README file from the BIOS download.


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#7
December 13, 2009 at 13:23:13
Seems like there was a typo in your original link. I did a part number search and got here:

http://support.gateway.com/support/...

All the bios downloads specify Vista but maybe it'd work with XP. Gateway's support has really gone downhill the last few years. One of the readme files in the download mentioned earlier bios versions than what show on the download page. I tried to get on gateway's FTP to look around but couldn't even get on there.

I too got the warning about the wrong OS and closed the warning window and then the download started.

As Jam says, the problem may not be the bios. I think you can check your bios version in cmos/bios setup.

"It was far easier for you as civilized men to behave like barbarians
than it was for them as barbarians to behave like civilized men."


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