how to eject a toner from the Canon ir5030?

October 14, 2010 at 09:29:48
Specs: Image Runner
We've put a magenta in where the black should go so the copier thinks it's a full toner..so now I can't get the screen that allows me to open the slots to swap out the toners!

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#1
October 14, 2010 at 09:52:15
I suggest you call tech support at Canon.

I have a color Konica Minolta and found out that you can only insert a cartridge one time. The chip on the cartridge may not register as a new cartridge the second time. You should always be able to remove any cartridges, full or empty.

The manual is your best source.


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