Solved How does integrated / dedicated graphics work on a laptop?

Hewlett-packard / Envy 13-ah1025cl
February 27, 2019 at 22:11:04
Specs: Windows 10 (Version 1809), Intel Core i7 8565U
Hello, I have a HP ENVY laptop, model 13-ah1025cl. It came with a dedicated graphics card in addition to the integrated graphics. When I open the performance tab of the Task Manager it shows that the integrated graphics card is being used (it shows what % load is on it) but the dedicated graphics just stays at 0%.

I guess I expected that a laptop that came with dedicated graphics would have the integrated graphics disabled from the factory and would just run on the dedicated graphics. Are there settings I can change to use the dedicated graphics? Or are they intended to work "together" with the dedicated graphics card picking up only specific workloads (games)? I don't have any games installed on this laptop right now. I DO have the latest driver installed for the dedicated graphics.

If someone can school me on how this works I'd really appreciate it, or if there is another thread with the same question please let me know, I searched but didn't find this exact question.

Thanks!
Eric

SPECS:
Windows 10 Ver 1809
Intel Core i7 8565U
Integrated graphics: Intel UHD Graphics 620
Dedicated graphics: NVIDEA GeForce MX150

16 GB RAM
512 GB SSD
HP's Spec Sheet: https://support.hp.com/us-en/docume...

message edited by eric212


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✔ Best Answer
March 1, 2019 at 20:59:47
"through one of the links you posted I see an article saying HP ans been "Sneaking" a slower varient of the MX150 into some laptops"
I think that is the key to your problem Eric.

To get a second opinion, upload SS of everything Snail finds, no need to install any drivers it finds that need replacing.

Snail Driver
http://www.softpedia.com/get/System...
http://www.freewarefiles.com/Snail-...
http://www.freewarefiles.com/screen...
http://snailsuite.com/



#1
February 27, 2019 at 22:29:35
Upload SS ( screenshots ) of Device Manager please.

You only need to expand these 2.
Integrated graphics: Intel UHD Graphics 620
Dedicated graphics: NVIDEA GeForce MX150

Upload to directupload.net ( http://en.directupload.net/ ) for images & files. No account needed. Give us the link/links please )


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#2
February 28, 2019 at 01:53:44
My Surface Book has integrated and discrete graphics. The system uses whichever is appropriate for the program being run. The reason not to use the discrete the discrete graphics all the time is to reduce power consumption.

You can override this for individual programs using the Nvidia control panel.


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#3
February 28, 2019 at 20:59:39
Thank you for your replies

Johnw: there wasn't anything to expand beyond showing the 2 display adapters but I took a screenshot of the general tab of the properties for each: https://s16.directupload.net/images...

ijack: I thought it might be somethign like that, I looked all through the "NVIDEA GeForce Experience" app but couldn't find anything that would allow me to manually control anything.


edit: Apparently the "GeForce Experience" app is different from the actual NVIDEA settings app, I can't seem to locate the NVIDEA settings, it's not listed in the control panel and not on the desktop right click context menu.

message edited by eric212


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#4
February 28, 2019 at 22:33:57
"Johnw: there wasn't anything to expand beyond showing the 2 display adapters but I took a screenshot of the general tab of the properties for each:"
Perfect reply eric212 & all is Ok in that area.

" Apparently the "GeForce Experience" app is different from the actual NVIDEA settings app, I can't seem to locate the NVIDEA settings, it's not listed in the control panel and not on the desktop right click context menu"
Have you tried right click on your Desktop, or right click on the GeForce logo down by the clock?
These also may help.
https://www.youtube.com/watch?v=gfT...
https://h30434.www3.hp.com/t5/Noteb...
https://www.youtube.com/watch?v=sWq...

message edited by Johnw


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#5
March 1, 2019 at 20:46:17
"Have you tried right click on your Desktop, or right click on the GeForce logo down by the clock?"

yes, the link to the settings app is missing from that context menu, and is also not present in the control panel. The GeForce logo by the clock is for the "GeForce Experience" app which is not able to change settings, there is supposed to be a separate app for that (which should be present in the control panel or desktop right click menu, but is missing in my case)

Upon further research I see that some people have had this settings app go missing after upgrading to Windows 10 Ver 1809 from 1803. I did this a little while back and I bet that is what happened. Of course, after everything seemed to be perfectly fine after upgrading I deleted the 1803 version of Windows so now I've lost the ability to easily roll it back.

I tried completely uninstalling the NVIDIA drivers and apps and re-installing the correct software from NVIDIA's website but it didn't change anything. However, I found that if I right click an app (like Google Chrome) I can choose to "Run with graphics processor" and pick the NVIDIA device. When I do that I can see it working in the performance manager (% load) so I guess that tells me it works.

Just for the heck of it I tried running Chrome on the NVIDIA card and played some 4K 60FPS videos on YouTube. it actually skipped and lagged a little bit and the % load on the card was very high. I tried the same thing with the Intel onboard graphics processor and it played it perfectly smoothly. Is that typical? I would think it should be even better at playing video than the Intel graphics but maybe the NVIDIA card is just meant for games and such?

Johnw: through one of the links you posted I see an article saying HP ans been "Sneaking" a slower varient of the MX150 into some laptops. I downloaded GPU-Z and mine indeed seems to be the slower one. Even so, it should still outperform the onboard graphics though right? Image: https://www.directupload.net/file/d...

Thanks for the help so far,
Eric


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#6
March 1, 2019 at 20:59:47
✔ Best Answer
"through one of the links you posted I see an article saying HP ans been "Sneaking" a slower varient of the MX150 into some laptops"
I think that is the key to your problem Eric.

To get a second opinion, upload SS of everything Snail finds, no need to install any drivers it finds that need replacing.

Snail Driver
http://www.softpedia.com/get/System...
http://www.freewarefiles.com/Snail-...
http://www.freewarefiles.com/screen...
http://snailsuite.com/


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#7
March 1, 2019 at 21:13:50
Download and install the GForce Experience:
https://www.geforce.com/geforce-exp...
It allows you more control over your graphics card. If your graphics card is de-tuned you may be able to retune it but be careful since battery time and heat may become issues. Shoot for the stock advertised numbers for the card and watch the temps to avoid problems, compromise if necessary.

You have to be a little bit crazy to keep you from going insane.


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