How do I stop USB Composite Device Message?

June 4, 2014 at 03:33:06
Specs: Windows 7
Unticking the box for "Tell me.." has no effect. It just comes back again ticked next time I switch on. I've got nothing plugged into any of my 3 USB ports on my ASUS eeePC running Windows 7 Starter (though the message shows 10 ports on the "hub" it refers to, whatever that is). There is a little noise like a rubber band being twanged each time the message pops up. The computer seems to be performing normally, so I just want to get rid of the message.

I've tried all that Windows Help has to offer. Device Manager troubleshooter reported back that it had made some changes but whatever they were they haven't stopped the message.

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#1
June 4, 2014 at 05:50:39
Did this happen when you had Windows 8 running?

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#2
June 4, 2014 at 10:08:11
Thanks for replying OtheHill. I run Chrome usually but also Firefox when I need to check if it's a Chrome problem or a general one. However, the problem (the message about the device) occurs before I open any browser.

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#3
June 4, 2014 at 10:10:45
Your computer came with Windows 8. You indicated you are using Windows 7. Is that correct?

This has nothing to do with your internet browser.


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#4
June 4, 2014 at 10:15:45
It is correct that this has nothing to do with my browser. The only OS I have ever had on this computer is Windows 7 Starter.

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#5
June 4, 2014 at 10:29:57
OK, the specs I found show the unit selling with Windows 8.

Has this issue with the message always appeared, or is it something new?

Does this message always appear or only sometimes?

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#6
June 4, 2014 at 11:05:33
It has only appeared in the last couple of months. I've had the computer for years. The message appears every time I switch on - or even wake the computer up from sleep mode.

The message is "This device can perform faster if you connect it to a Hi-Speed USB 2.0 port." It then tells me a list of available ports: "Intel (R) N10/CH7 Family USB2 Enhanced Host Controller - 27CC", with under that "USB Root Hub (8 ports)". The 8 ports listed underneath are all unused. There are only 3 physical USB ports that I can see.

LATER EDIT: OK, I've found a difference between 27CC and the other 4 hubs listed by Device manager (all 5 are said to be working correctly). 27CC is working at "high power" but the other 4 are working at "full power". So I guess the message is telling me to switch 27CC to "full power". However, when I click the button on the 27CC page (Advanced, under Properties) to "Reset Hub", nothing happens (I was hoping to be offered the choice of "high" or "full" speed.

As my question is now a different one (how to reset a hub) I'll regard this exchange as closed - thank you for your effort to help. I've opened a new question about resetting hubs.

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