How do I save my toshiba hard drive from going into the tras

October 29, 2013 at 09:56:06
Specs: Windows 7
It does not have a OS on it, however, It will load windows files. Next, it shows the windows logo and goes black, showing the mouse arrow still.... can I save it?

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#1
October 29, 2013 at 10:06:52
Your symptoms do not necessarily indicate a defective hard drive.

We need more information. You state you don't have an OS (operating system) yet you state it will load Windows (operating system) files.

What exact model computer do you have?

Do you need to save any personal files off the computer?

Do you have restore disks for the computer?

What led up to this condition?


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