How do i remove RAM on my Lenovo laptop

May 31, 2015 at 07:29:55
Specs: Windows 8
Need to try the robot process as the laptop is charging but will not power on

Advise has been to take out the battery and the ram and hold the power button for 60 secs then put it back


See More: How do i remove RAM on my Lenovo laptop

Report •


#1
May 31, 2015 at 07:45:23
No need to remove the RAM, the rest of the process discharges the motherboard components. If, however, you still wish to do so let us know the Lenovo model number please (might be underneath). Sometimes cleaning the RAM edge connectors with a pencil eraser can be beneficial if you go that way.

Let us know exactly what happens when you try to power on, and whether you ever see anything at all on the screen.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#2
May 31, 2015 at 07:50:14
Don't worry about taking RAM out for starters.

It is what's called volatile memory which means that once the stored charge is released all information on the RAM will be lost.

First try removing all power sources, the battery and the power cable and pressing and holding the power button for a few seconds. Won't hurt to press and hold the power button a couple of times. The reconnect everything and see if you can get the laptop to boot up.

If the RAM was the reason for the laptop failing to boot you would normally get a series of beeps when you try to turn it on. Do you hear any beeps?

Also are there any noises coming from the laptop when you try to power it on? Do you hear fans? Do you hear any clicking sounds coming from the computer if you put your ear up to it? Are there any lights on the laptop that fail to glow? The problem could possibly be a faulty power supply.


Report •

#3
May 31, 2015 at 07:54:35
Hi. We have done the process without removing the ram with no joy. The laptop is dead and the charger port is flashing which I am assuming means it is charging. Do you know if we can try anything else?

Report •

Related Solutions

#4
May 31, 2015 at 07:56:22
We can't hear anything from the laptop at all

Report •

#5
May 31, 2015 at 08:11:13
See if it will run directly from the charger without the battery. If it then runs the battery could be faulty and pulling down the power supply voltage.

Otherwise, it would be worth trying another charger, if you can borrow one that is suitable.

Always pop back and let us know the outcome - thanks


Report •

#6
May 31, 2015 at 08:14:19
It seems like there isn't power getting to the laptop.

Are there any lights on the laptop itself glowing?

By charger port are you referring to the power supply? The box like part that is part of the cable connecting to the laptop. If so then I am not sure that light is meant to be flashing. Every power supply that has a light that I've ever come across has a solid light when connected to the wall outlet and has power running to it.

Can you try removing the power cable and battery. Now connect the power to the laptop without the battery installed. Does the laptop power up now?


Report •

#7
May 31, 2015 at 08:14:57
Derek is beating me to the punch every time. Hahaha.

Report •

#8
May 31, 2015 at 09:46:09
Hi the little light is flashing is where the lead goes into the laptop and is on the laptop. There are no other lights on the laptop there is usually a red one when it is plugged in.? It won't start with the lead and no battery or with both. I will see if I can borrow another lead and see if that works.

Report •

#9
May 31, 2015 at 14:20:41
So the LED on the laptop indicates it is charging but the laptop doesn't start up--no fans or other sounds, no screen images? If it's not the charger putting out inadequate amperage then likely it's one of any number of things that cause a dead computer. Was it damaged in any way between the last time it worked OK and the first time it didn't?

message edited by DAVEINCAPS


Report •

#10
June 1, 2015 at 13:17:42
It's my daughters she was playing sims and it shut down and that was the end of it. No sounds, fans or anything?

I also have a virus telling me my files are at risk and I need to call a number to fix it...... I haven't used it for months but need to add my music to my new iPhone .... Sounds like a no goer now. Seem to be having an IT disaster the week!

message edited by Helcat


Report •

#11
June 1, 2015 at 14:53:13
I'm a bit confused. If the computer won't start up how do you know about this virus report?

Whether it was before it stopped working or if you are talking about another computer, that warning about your files being at risk is BOGUS and a SCAM. Do NOT ring them or have anything to do with it. Clarify my confusion and with luck we can tackle it.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#12
June 1, 2015 at 15:00:55
Hi. The virus is on my laptop and the dead computer is my daughters think pad. Sorry I didn't mean to confuse. I am looking tosee if anyone has a lead that I can try for my daughters.

No I won't call the number on the virus message. Thank you for your messages.


Report •

#13
June 1, 2015 at 15:08:50
Your laptop with the virus message needs tackling. To keep things simple it would be better to raise a new post about that. However, if you need a start this little freebie might well cure the immediate symptoms:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Keep the log though because it is unlikely your laptop would be properly clean.

What is the model number of your daughters Thinkpad?

Always pop back and let us know the outcome - thanks


Report •

#14
June 1, 2015 at 20:46:52
Google the phone number it's telling you to call. Likely others have reported the same problem and you may get some clues from their postings.

Report •


Ask Question