|If I've read you correctly, you want to do factory restore without purchasing a disk and the restore data is missing from the hard disk? It's probably not possible but let us know the model number of the laptop - they vary.|
What problems are you trying to fix? There might be other ways forward without doing factory restore and losing all your own stuff. I assume you can get into Windows.
Always pop back and let us know the outcome - thanks
message edited by Derek