How do I get pulse oximeter CMS-50D+ data to download?

May 1, 2015 at 10:49:24
Specs: Windows 8.1, 3.2gh, 8gb
Tried win 8.1 and XP, with correct USB cable directly to PC..
Sequence: Connect, Record off, SpO2 review, New Session - Match device(CMS50D+) and leave COM3, OK.
Message: "Device connected: waiting for data ..."
CPU goes to 25% and stays there, apparently hung. Data is never downloaded.
For several weeks I have tried many variants obtained by Googling, on two different 50D+ devices, both of which otherwise appear to work as expected.

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#1
May 1, 2015 at 11:10:49
The com 3 message would indicate it's looking for a connection on a serial port. Is there an option in settings to change it to a USB port?

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#2
May 1, 2015 at 15:13:48
No, there is not.

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#3
May 1, 2015 at 21:30:13
If the device has a USB port then the manual should verify how it is to be used. If you're connecting it through some com/USB adapter then that's the problem. If that's the case do your computers have com ports?

message edited by DAVEINCAPS


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