How come width of Magic Jack USB port is larger than PC USB?

November 5, 2015 at 10:09:57
Specs: Windows 64
The Magic Jack USB port is slightly larger than the computer USB port. Is there difference width with the USB ports. I brought a USB hub, but it's too small for the Magic USB port as well.

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#1
November 5, 2015 at 11:36:31
All USB male connectors are the same size, and all female USB ports are the same size, regardless of the device.

The port on your Magic Jack is probably for an RJ45 ethernet networking cable. RJ45 is larger (fatter) than USB.

message edited by phil22


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#2
November 5, 2015 at 11:46:55
Thanks I will try the Ethernet as an option, because something is wrong with the Magic Jack USB port.

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#3
November 5, 2015 at 19:16:56
Don't go jamming things in various ports to see if they'll fit. An RJ45 looks like a modular phone plug with a few extra wires. It looks nothing like a USB connection. Are you sure the computer's USB port you're wanting to use isn't a firewire port or maybe an SD card reader?

Sometimes a USB cable will fit a little more snugly than another but if it is USB then that's where it should go. Read the instructions to make sure it does need a USB connection.


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Related Solutions

#4
November 5, 2015 at 19:47:43
USB plugs and RJ45 plugs are so totally different that it would be
impossible to mistake one for the other.

The Magic Jack has a USB type A plug and an RJ11 phone jack.
The Magic Jack Plus has the USB plug, the RJ11 phone jack, and
an RJ45 Ethernet jack. The RJ11 phone jack and plug are narrower
than the RJ45 Ethernet jack and plug, and are easily mistaken for
each other.

-- Jeff, in Minneapolis


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#5
November 12, 2015 at 12:01:14
Just to clear up some confusion, I know the difference between a USB plug and a Ethernet jack. My problem is the Magic Jack plug is not fitting into the USB plug on the computer and I also tried a USB Hub and it still will not fit. So I was wondering if their are different sizes with USB plus or do I have a defective Magic Jack unit. Based on you all comments it appears I have a defective Magic Jack unit.

Thanks all for your responses, but I do not need any additional comments.


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#6
November 12, 2015 at 18:30:16
Ohhh, just one more comment. Does the plug appear to be bent or otherwise damaged? And (I don't mean to insult your intelligence but) are you sure you're not plugging it in upside down?

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#7
November 12, 2015 at 19:06:58
I suppose it is possible that MKADC2 has plugged in USB
plugs on so few occasions that he hasn't yet discovered that
they only fit one way. Pretty much everyone probably learns
that by trial and error after two or three attempts, but a really
lucky person might just happen to plug it in the right way the
first ten times in a row, and never learn that there is a wrong
way!

If the jack on a computer is horizontal, it is supposed to be
installed so that the USB symbol on the plug is up. But there
is no guarantee the jack will be installed that way, or that the
USB symbol will be on the correct side of the plug. The USB
jacks on my computer are vertical. :-)

-- Jeff, in Minneapolis


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#8
November 12, 2015 at 19:12:04
MKADC2,

Could you take closeup photos of the USB plug and jack
and put them somewhere we can view them? Unless the
jack is badly damaged or the plug is really seriously bent,
I can't imagine them not fitting.

-- Jeff, in Minneapolis


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