How can I gain Access to my files?

April 3, 2011 at 13:46:23
Specs: Windows 7, intel Q9550/4GB
Files not accessible under Windows 7 but hard disk passes diagnostic testing

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April 3, 2011 at 16:11:12
You need to explain your problem in more detail. Does Windows 7 start? are the files on the same drive? Are they from a prior installation of some version of Windows? What happens when you try to access them? Etc?

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April 5, 2011 at 18:42:14
Thanks for your reply. I am unable to get the disk recognized even though Western Digital's diagnostic program says the disk is OK. Window's repair application doesn't recognize the disk. Connecting it to another computer gives the same result. There has to be something on the disk causing the problem. So I've decided to "bite the bullet" and wipe the disk and reformat it. I hope that this remove whatever has caused the problem on the disk. I have a backup from about 2 weeks before this happened so I should be able to recover all but the most recent files.
Thanks for your help.

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