HiPoint 3D wireless optical mouse cursor sticking & irratic

Custom / CUSTOM
April 5, 2012 at 01:44:39
Specs: Windows vista, 2.5 GHz / 3325 MB
Hello, My mouse cursor and is so irratic and keeps sticking, when l try and move it. then it will suddenly be over the other side of the screen........................take ages to try to click on anything, l have put anti-virus run through it, but says theres no problem, l changed the batteries, but still the same problem. the mouse is a HiPoint 3D optical mouse. l hope that some body can help me find the problem

thank you in advance

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#1
April 5, 2012 at 02:25:16
l have updated my driver and it has corected the problem

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#2
April 6, 2012 at 12:27:42
no its still the same problem

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#3
April 6, 2012 at 15:33:10
Did you use a quality brand new battery in it?
Last time I had a similar issue the "New" battery was not strong enough to run both the laser and the radio connection.Cheap batteries and wireless mice don't go well together.

Goin' Fishin' (Some day)


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Related Solutions

#4
April 17, 2012 at 04:33:37
yes l put 2 new AAA Duracell batteries in the mouse, twice. still same problem

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#5
April 17, 2012 at 04:36:43
its that bad l cant use properly. lm on my friends laptop at the moment, as my desktop has got to bad to use

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#6
April 17, 2012 at 07:47:58
Try the mouse on your friends laptop, if it still performs poorly, then you know it's a bad mouse. If it works well, then you know the problem is with your computer.

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#7
April 17, 2012 at 07:55:20
it works ok on my friends laptop. l also check the driver in Device Manager, updated the driver, but still the same problem.
I have run a virus check, a few times, but is clear of viruses.

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#8
April 19, 2012 at 09:43:40
The update addresses many of these problems, plus the amount of DPI's that your computer supports, you can leave it as amended .... happened to me this problem only after you have purchased 2 more mice I saw that my computer can handle half of that DPI's the mouse was.

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#9
April 19, 2012 at 09:55:20
no, thats fine, no problem with DPI's as the mouse was ok a few weeks ago, l already tried with a new mouse that l have spare.

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#10
April 19, 2012 at 09:57:00
simple solution...TRASH the wireless mouse and get a usb optical...less headaches and better performance.

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#11
April 24, 2012 at 10:00:08
lve already said its an optical mouse at the start................

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#12
April 24, 2012 at 10:23:24
hmmmm...you did say l changed the batteries, but still the same problem. so that is confusing to me...sorry

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#13
April 25, 2012 at 16:07:51
in my first comment l said the mouse was a HiPoint 3D optical mouse. its wireless and runs on 2 x AAA batteries. I have tried everything l can think off to correct the problem

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#14
April 25, 2012 at 17:46:17
Oh boy, have you TRIED a USB (a corded mouse with a USB cord) OPTICAL mouse yet? That is what I asked earlier, thanks

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#15
April 27, 2012 at 06:03:35
Might be something of interest in the responses to this similar recent post:
http://www.computing.net/answers/wi...

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#16
April 28, 2012 at 15:09:47
sorry, no l havent tried a usb wired mouse, all l can think of is, there must be a missing file or something part blocking the smooth running of the mouse, as thr mouse ran ok before, even when l change the mouse for a new optical wireless mouse, the same
Maybe l need to back everythink up, then do a factory reinstall, then reinstall back up..............................l dont know what else to do

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#17
April 28, 2012 at 15:13:39
drastic l know..................lve never done that before, what else can l do

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#18
April 28, 2012 at 15:14:33
If this is a laptop, have you got the touchpad running at the same time? This can cause issues if you touch it without realising it.

You could also try uninstalling your mouse drivers from "Control Panel > Programs and Features". Then install the latest driver again.

Always pop back and let us know the outcome - thanks


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#19
May 18, 2012 at 15:14:13
its a desktop computer, l have uninstalled are reinstalled the mouse driver, but still same problem

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#20
May 18, 2012 at 15:34:05
I'm wondering if you've got some sort of EMI causing the problem. This would explain why a new wireless mouse is also having problems. When you tried it on your friends laptop, was it over at his house or was his laptop in the same vicinity as your desktop?

Have you put any new electrical devices in your house. Anything like a device with an electric motor, desktop fan, air conditioning, flourescent lights, new TV, stereo, cable box, electronic device?

One more thought, what type of surface is your mouse on? Glass & plexiglass can cause problems with optical mice. Other surfaces can cause problems as well. Try different surfaces.


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#21
May 18, 2012 at 15:42:11
Was it working OK at some time and then suddenly started doing this?

How far is the dongle from the mouse?

Have you tried a different USB port?

Have you tried a different mat or surface?

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#22
May 18, 2012 at 17:06:33
THX 1138, interesting about the EMI theory, lthe only thing l can think of what l installed near my computer (about 4-6 feet away) was a wireless printer, but lm sure that it work when l installed it. This all started about 7 weeks ago, keep trying the pc now and again, but always the same problem. l use a standard mouse mat, which lve always used before when it was ok.

Derek, Yes it was working fine up untill 7 weeks ago. the dongle was the same distance as before (10 - 12" away from dongle). l have tried different usb ports, but same problem

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#23
May 18, 2012 at 17:18:19
l have just tried the wireless mouse and dongle again on the laptop, and it works fine in the other room. so it must be something disrupting the signal, to the dongle conected to the pc maybe ?

lts late here now, so will try the weekend

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#24
May 18, 2012 at 17:32:15
Sorry,my response #21 overlapped with #20 so I hadn't seen the bit about the EMI.

Sound like #20 is well worth investigating further. Maybe trying the laptop in different parts of the room it was in will help pinpoint something.

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#25
June 27, 2012 at 03:08:33
lm just going to total do a fresh reinstall, dont know what else to do

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#26
June 27, 2012 at 08:37:13
Well, I guess that is the ultimate fix. There's no hardware within the computer as it's a USB mouse, so I assume it must be a software fault.

Make sure you have all your drivers (sound, display, etc). Best bet is to download them onto a flash drive or CD before you start.

You will need to backup your own important files.

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#27
June 27, 2012 at 12:41:30
I would just get rid of the wireless mouse myself...they are more problems than anything...

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#28
June 27, 2012 at 13:18:57
Well, although I've not had much trouble with wireless mice, it certainly seems a bit over the top to reload the system because of it. Re-install is only part of it - getting the system back the way you liked it can take days, even weeks if you've added much to it. Sometimes the software you want has vanished, so you come unstuck unless you kept the downloads.

It's highly likely that a corded mouse will work, and a wired connection is unbeatable - same goes for networks for that matter.

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#29
July 3, 2012 at 14:38:04
thank you for all your help guys, in the end l just reinstalled everything, took a long time, but it cured the problem. Oh well the roblems gone. thanks again for your help..................

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#30
July 3, 2012 at 14:43:06
Thx for taking the trouble to update us.

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#31
July 6, 2012 at 18:32:14
I had this issue with my MX Revolution mouse after moving into a new house. I put my system back together but plugged the USB receiver into the hub rather than the back of the computer. Since putting the receiver into a USB port in the back of the computer, the problem has disappeared. Microsoft says the USB ports in the back of the computer have more bandwidth and therefore are sturdier than the front ports or through hubs (even powered ones).

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#32
July 7, 2012 at 01:02:02
thank you, l wish l knew that before l reinstalled everything

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