Hijack This Report

Microsoft Windows xp professional w/sp2
April 8, 2010 at 15:35:40
Specs: Windows XP Pro
Computer turns off all the time. Wont shut down with shutdown command. I dont have wnds xp cd or boot disks. Cant install sp3, error with kernel, not microsoft windows product. Can anyone please help me? I would appreciate any help. Thanx guys.

edited by moderator: remove HJT log

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April 8, 2010 at 15:51:08
I'm sure you got a warning NOT to post your log? It's against forum rules.

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April 8, 2010 at 18:51:10
why? whats the problem with posting it?

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April 8, 2010 at 19:02:26
"whats the problem with posting it?"

It's against forum policy. Read the rules! Notice that your log has been deleted by the moderator. Had you paid attention when you posted, you would have seen this message:

"DO NOT post a HiJackThis log here unless an expert has requested it. Instead, please ask in plain english about what is wrong with your computer. You also may want to look at the automated HiJackThis analyzer by clicking HERE."

Click on "HERE" then enter your log.

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April 8, 2010 at 19:34:15
"why? whats the problem with posting it?"

- there is no one, so far as I know, who answers on this web site who specializes in analyzing Hijack This! logs

- even if there is something useful in the log, 99.99% of the info in the log is useless and just uses up too much space on the server. The webmaster(s) for this site doesn't (don't) want that to happen.

- there ARE web sites that specialize in analyzing Hijack This! logs - go ahead and clog up their servers

- there many be absolutely nothing useful in the log, in any case.

Your problems could be caused by all sorts of things.

"Computer turns off all the time."

If it restarts, it's probably a Windows software problem. You may see a glimpse of a blue screen before it reboots. If so, you can make the blue screen message stay on the screen, instead of Windows rebooting.

If it shuts off, it's probably a hardware problem, - e.g. the cpu overheating, a faulty power supply, much less likely a faulty mboard or cpu. .

"I dont have wnds xp cd or boot disks."

If you have a brand name computer, there's probably no excuse for that, other than laziness. If you didn't get Recovery disks with the computer , there is almost always a program already installed on the hard drive in the original software installation when you got the computer that was put there by the brand name with which you can make a Recovery disk set, while Windows is working properly. All it takes is a little time and the cost of a few disks.
If your model is not more than 3 to 5 years old, depending on the brand, you can often buy a Recovery disk set from the brand name web site. If it's older than that, you can often buy the same off the web.

"Cant install sp3, error with kernel, not microsoft windows product."

Not enough info.
Quote the exact wording.

It's common for SP3 updates to not install, or not install properly, if you already have a lot of programs loaded that didn't come with Windows when you try to install the SP3 updates. There are places on the web with lots of info about that.
One common thing is SP3 updates will often not load unless you disable the resident module(s) in your anti-malware software from running, or un-install your anti-malware software, BEFORE you try to install the SP3 updates.

If you have problems trying to load the SP3 updates , and you can't figure out how to get around that, then you DO NOT have to load the SP3 updates. You can go to the Microsoft site to the Microsoft Updates page, have it Express search for updates, have it download the SP3 updates download, then choose to NOT install them when the screen for that pops up.
After that, Automatic Updates will not select it, and when you search for Express updates on the Microsoft Updates page, it will not be listed - it will be listed when you do the Custom updates search.

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