Solved Hhitachi 500GB External Hard Drive stopped Connecting

February 1, 2015 at 20:07:31
Specs: Windows 8
I have a hitachi 500gb external hard drive, and i've had it for a good 2 years and it always worked fine, i've never had a problem with it. I got a windows 8 laptop a 2 months ago and it was working fine until 2 weeks ago where it would randomly disconnect and connect. I scanned and fixed the drive and it stopped doing that, but then 2 days later it started making wiring noises and the lights started flashing. I thought that it was just plugged in too much so I would disconnect it. But then! 3 days ago it just randomly stopped working. I plugged it into other computers and I tried trouble shooting but it doesn't appear in disk management. I don't know if the problem is the hard drive or the usb, I could use some help haha ;n;

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February 1, 2015 at 20:12:37
" I don't know if the problem is the hard drive or the usb"
Isolate the problem, either take the cover off another comp, connect the drive & test.

Or borrow another usb & test.

message edited by Johnw

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February 2, 2015 at 07:28:58
✔ Best Answer
Sounds like a failing hard drive to me. You may have to remove it from the case and plug it in directly to the sata connection and try recovering data, but if it is no longer being picked up in disk management recovery software likely will not work. Which is why you can try removing it from the case. Inside the case is a little board that converts the sata to a usb connection, IF the problem were that board, then perhaps a direct plug in will allow it to show up in disk management. Depending on the physical size of the external drive it is either a regular desktop hard drive inside or if it's small, a laptop hard drive inside. Since you have repaired it already, and it now makes noises it may be past the point of functionality, hopefully you can get your data. Free programs suchs as recuva or PC Files inspector work well, but you will have to get Windows to recognize the hard drive. Links below.

To err is human but to really screw things up, you need a computer!

message edited by HopperRox

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February 2, 2015 at 09:21:50
You should have considered that the drive was failing. Hopefully you have other copies of the files on that drive.

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