Help with system restore

June 6, 2012 at 20:51:21
Specs: N/A
my windows dosen`t work, i`ll explain what happens when i boot my pc.
1. a blue screen pops up (not blue screen of death), at the bottem of the blue screen, it has instructions saying press F1 to run setup, esc to run boot menu, and F10 to run system restore
system restore dosen`t work when i press F10, only boot menu and setup works.
2. a black screen pops up for 3 seconds saying stuff about drives, nothing helpful tho, it says press ctrl-i to change the settings for that stuff, again, tryed that, nothing works.
3. if i have my windows cd on it loads the cd, if i don`t have it on it just stays on a black screen for ever, i left it on the blackscreen for a full day and nothing happened.

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June 6, 2012 at 21:46:34
Tell us the what the operating system is !

Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.

The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.

The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.

So far, it sounds like you have a brand name system, and everything you're seeing is generated by the mboard's bios. .
They sometimes have a line that displays while booting the computer that tells you to press a key if you want to run system restore, but that's built into the bios version. If the bios can't access the hard drive's data, pressing that key won't work

"2. a black screen pops up for 3 seconds saying stuff about drives, nothing helpful tho, it says press ctrl-i to change the settings for that stuff, again, tryed that, nothing works......"

Quote whatever it says.

It sounds like the bios is not finding a bootable partition on a hard drive.

If this is a laptop or netbook computer.....

Your problem can be caused by....
- you don't have the network boot option in the correct place in the Boot Order or similar settings in the bios Setup

- you DO have that set correctly but
- the bios is not detecting your hard drive at all
- or - the bios is detecting the hard drive but it's not finding that it's bootable (has an operating system installed on it)

Also - reasons why your hard drive may not be detected as bootable by the bios.

See Response 1:

If you have a desktop computer.....
similar to the above applies, except you may not have a network boot option.

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June 7, 2012 at 05:54:55
Post operating system and make/model number.
Test your memory with Memtest via a bootable CD. Let it run through all tests unless it fails any or shows any errors. If you get any errors, retest with one stick of memory at a time.

If your memory tests OK only, then proceed to test your hard drive. Use the hard drive test utility that is from your hard drive manufacturer or use Seagate's Seatools. Download the ISO image of the DOS version and burn it to a CDr to make a bootable disk (similar to Memtest) and boot to it. Run the LONG hard drive test and see what it shows you. Minor errors can be fixed by this software but too many or major ones will mean a drive replacement.

If BOTH above tests are clean then you need to perform a Start Up Repair. For a Start Up Repair it will depend on what version of Windows you have (XP, Vista, Windows 7) and will also proceed will depend on what media (and possible what manufacturer) you have.

You have to be a little bit crazy to keep you from going insane.

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