Help With computer boot ! Urgent

February 3, 2018 at 11:47:01
Specs: Windows 10, I5 4690k 16GB Hyper x
when I boot computer it says "Enter Password" In a grey box , windows doesn't load and it does not let me open bios it is just a Grey box with a black background asking enter password , I tried resetting cmos via battery but no luck I unplugged it fully when I did that aswell , motherboard is GA-Z97P-D3 mobo
if you can solve this issue I will be highly thankful thank you guys please help .

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February 3, 2018 at 12:21:50
Did it used to boot?

Has this just suddenly happened, if so what went before?

Always pop back and let us know the outcome - thanks

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February 3, 2018 at 14:24:10
How To Remove, Clear, Reveal, Unlock or Reset BIOS Security Password


BIOS password frozen
Why does my HDD password show frozen in the BIOS?
Changes to the BIOS may cause the HDD password to be set to Frozen. If the HDD password is set to Frozen, please follow the steps below.

1: Enter your BIOS.
2: Create a supervisor password. Save the changes and reboot.
3: Go back into BIOS and CLEAR the supervisor password and exit saving the changes.
4: Power the system down completely.
5: Restart the system after it has completely powered down.
6: Go into BIOS and you should be able to clear the HDD password.


Hold down the Alt + F10 buttons during startup.


Enter the Bios by toggling F1, Tab to the HDD Password section which should be displayed as follows:
HDD Password
HDD = Built-in HDD
HDD Password Mode = USER Only
User Password = Registered
Tab to the "User Password" field and simply enter the old password and then a new one twice (once to verify) as one would do normally. If you don't want a password, just press "enter" twice.

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