|Well, I tried explaining the problem to two seperate people at HP. Unfortunately neither of them understood what I was saying, and kept insisting that I could not format a MAC address. I f I wanted to format my PC I would need a Windows installation CD.|
I explained several times that I knew full well you couldn't format a MAC address, and that I did not want to format my PC (particularly as I had used HP's phone system to chose to speak to someone specifically about thin clients....), but due to HP insisting on having their helpdesk manned by people who don't speak english as a first language (no disrespect to them), I simply wasn't able to explain the problem to anyone who could grasp what I was saying.
I gave up and for reasons I won't bore you with, stumbled across the solution. By holding a magnifying glass in front of the scanner, I could read the barcode first time everytime.