Help me fix my mom's laptop (youtube clip)

Gateway 4520gz notebook
February 23, 2010 at 14:53:44
Specs: Windows XP pro <------
click on that link to see a video explaning and
showing the boot up problems PLEASE HELP ME!!!

edited by moderator: Post moved from Windows XP Forum

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February 23, 2010 at 15:02:52
... hi "iMacmann" ... "nice video" try this:

... tap <F8> key @ boot-up select Safe Mode using arrow keys [press enter]

... once in safe mode click "no" on the "pop-up" this should guide you to system restore

... select a restore point by altering the restore calendar to a time when the pc was working fine.


... Posting is provided "AS IS" with no warranties

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February 23, 2010 at 17:55:12
Yes, nice video.

But I would ignore what penguinboy said on the youtube comments. Taking a hard drive out and shaking to to see if it rattles is like using a match to find a gas leak!

One thing I think you can be sure of it is not a hard disk problem other wise you wouldn't be getting Windows start-up screen.

It is almost certainly a software problem and going back to a restore point should fix it. If not, there are other solutions available.

At the very worst a repair install should solve the problem.


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