hdmi connected screen becomes unviewable

Dell Studio laptop with intel core 2 duo...
December 5, 2010 at 06:29:14
Specs: Windows Vista
I've connected my Del Studio 1737 to a plasma tv using th Del's hdmi connection. Screen looks great initially, but somewhere late in the boot process, something seems to be loading that makes the screen go mostly white and become unviewable. I've reloaded drivers, but nothign seems to work.

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#1
December 5, 2010 at 12:39:49
How long is the HDMI cable ?
If it's a longer cable, you may need to use something other than a regular cable.
E.g. a HDMI cable with thicker (lower gauge numbered ) wires,
- or a short HDMI cable, a pair of HDMI adapters that use a network cable between them, a short HDMI cable to the TV.

If you have that problem, the video will be fine if you use a relatively short HDMI cable between the computer and the TV.


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#2
December 5, 2010 at 14:32:26
I appreciate your quick reply, but I'm sure that's not the issue. As I said, the image is perfect until "somthing" loads in the boot process that changes the signal radically. As to the length of the cable, it's about ten feen. I use one of identical length from a BluRay player and the image is perfect. Is there a way to "step" through the boot process with Vista (there used to be with the old XP, I seem to recall) so I might be able to track down the erant item being loaded, and resulting in the problem? Thanks again. . .

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#3
December 5, 2010 at 15:06:38
A ten foot cable should be fine, providing it's not a really cheap cable with thin (higher wire gauge) wires inside of it. Try the other cable you have.

Try looking on the Dell site for info about HDMI problems, or
- search the web for: Dell Studio 1737 manual - one of the first "hits" will probably be the manuals and t-shooting for your model.

"Is there a way to "step" through the boot process with Vista (there used to be with the old XP, I seem to recall) "

Not that I know of, but I know a lot more about XP and previous. I don't think you can do that in 2000 or XP either, but you were able to to that with 98SE back to 95, and maybe in ME.

You may be able to make a bootlog in Vista, then examine that file.
Try pressing F8 while booting to pop up the boot choices menu - that choice may be there.


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