Solved HDD capacity error please help

October 17, 2017 at 14:42:45
Specs: Windows 10
I have a TOSHIBA SATELLITE S875D-002 computer which has a 1TB hdd but it only shows 221gb how this happened was it had windows 7 and 1tb and
important data then 1 day it would boot so i got windows 10 on it and it only showed 221 gb after the update and I need my data and get 1tb space i think it
is partition error here are screen shots sorry for bad grammar am in a hurry typed on my old phone please help or i might be fired thanks and have a great day. I think this a partition error and I don't want to pay for software. here is screenshot of diskmanagment https://ibb.co/cfaXO6.

message edited by computernoobram256kb


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#1
October 17, 2017 at 16:23:22
You do not have to pay for software.

A 1TB HDD is actually 931GB. Since you have an OEM computer (laptop), there are probably several partitions, one or more might be hidden from view. The 1st thing you should do is have a look at Disk Management to see what it shows. Report back what you find.

https://www.isunshare.com/windows-1...


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#2
October 17, 2017 at 17:14:35
I know 1TB is 1024 GB but manufacturers think 1TB = 1000GB do you want me to send screen shots of disk managment? if so here they are https://ibb.co/cfaXO6

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#3
October 17, 2017 at 19:39:27
✔ Best Answer
You have a 250GB HDD, not 1TB.

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#4
October 17, 2017 at 21:14:57
I did find one review when Googling the model number and it referred to a 1TB HD.
Did you upgrade to Windows 10 or did you take it to someone to do it for you? If you took it somewhere then they might have switched it on you.
In Disk Manager if showed a big chunk of the drive as unallocated or raw, then it would have been a partitioning problem but it shows the complete drive size and all partitions fully formatted. I do not know how but it appears you have a 250GB drive in there now. If you open the hard drive access cover you should be able to read the drive info off the label to confirm this.

You have to be a little bit crazy to keep you from going insane.


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#5
October 18, 2017 at 17:39:39
Sorry guys the computer is actually Toshiba S875D-00E (PSKBUC-00E008)

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#6
October 18, 2017 at 17:40:33
I sent the screen shot.

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#7
October 18, 2017 at 17:41:13
sorry i gave you wrong model number

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#8
October 19, 2017 at 15:52:45
"I sent the screen shot"
Did you test that link yourself?

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#9
October 20, 2017 at 19:02:43
so sorry ill put a new link it expired

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