Having issues with DVD-Rom drive

Hewlett-packard / Dv2000 laptop
January 6, 2009 at 07:55:27
Specs: Windows Vista, ??
When my laptop is turned on I can open the DVD-Rom drive but when I put in any disc it makes the normal sounds, the light flashes then nothing. I opened quickplay with a disc in the drive and it says no disc found. When I try to open the drive the light flashes then doesn't open. If I leave it for a bit then try to open the drive I get absolutely nothing...no sound no flashing light.

Is it the drive itself or something to do with the software? I'm running Vista on an HP dv2000 laptop.

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January 6, 2009 at 08:05:54
What type of disk are you inserting? CD, DVD, movie, data, music, store bought, home made?

Is this issue new? What lead up to this issue?

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January 6, 2009 at 08:11:39
Inserting all types. Started about a month ago.

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January 6, 2009 at 08:29:28
So then it will not read ANY type of media?

How is the drive identified in the POST screens at start up and in My Computer.

Also is the drive shown as working properly in Device Manager?

Is the drive a writer as well as a reader drive?

Did you install any new hardware or software just prior to this issue first appearing?

Is the drive located in a removable drive bay? If so, try removing and reinserting it.

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January 6, 2009 at 18:06:41
I only get c: and d: under HDD. No sight of DVD-Rom in either My Computer or Device Manager.

It is the drive that came built in, is a lightscride DVD-RW.

Don't think I instaled any new software, definately no new hardware.

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