Hardive : A-Byte USB port not working

September 24, 2017 at 12:31:51
Specs: Windows 7
My hard drive which has many pictures and other documents has a problem connecting .
My laptop can't read my USB. It may be loose. inside the hard drive It's an old model not the newest edition such as Passport with an updated UBB port. What steps can take to address this problem?

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September 24, 2017 at 12:42:43
Are you saying you have an external usb connected hard drive to which you cannot connect?

If so... and you suspect the housing is faulty, then remove the drive from the housing; and then using a usb-adapter cable access the drive that way? Or get a usb connected dock which will accommodate the drive; or get another usb housing which will accept the drive from the current housing.

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September 24, 2017 at 21:46:41
And.... If you feel that the USB port on the laptop is bad then try it on another port on the laptop or another computer to confirm this and even try a different USB cord in case the USB cord is faulty/damaged.
Note that all USB us backwards compatible except some of the smaller plug sizes may differ (adapters may be needed). If you have a USB 2.0 drive it will work on a USB 2.0, 3.0, 3.1. or even 1.1 (and USB3.0 drive will be compatible with USB 3.1 & 2.0 but not 1.1) port on a computer but the speed will be limited by the slower of the two (port or drive).

You have to be a little bit crazy to keep you from going insane.

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