hard drive

Panasonic / Cf-19
February 17, 2010 at 06:51:56
Specs: Windows XP
I purchased a refurbished panasonic toughbook cf-19 with a bad hard drive, i replaced the hard drive, and tried installing windows xp. I received a message that windows does not recognize hard drive, I looked in bios and it recognizes the hard drive there, any suggestions on how to resolve, please help

See More: hard drive

Report •

February 17, 2010 at 07:20:44
XP doesn't natively support SATA HDDs so you need to press F6 & load the SATA drivers at the very beginning of the installation. This is generally done via the floppy drive. Since you don't have one, you will have to create a new XP disc with the SATA drivers slipstreamed into it. Determine which driver you need, download it, then use a program called nLite to create the new disc.


Report •

February 17, 2010 at 07:40:31
You don't need to make a "slipstreamed" CD unless your XP CD has no SP1 or later updates built in and you have a hard drive larger than 137gb manufacturer's size.

Your XP CD must have SP1 updates or later included on it in order for Setup to support recognizing hard drives larger than 137gb manufacturer's size as their full size. XP CDs with SP2 or SP3 updates built in have SP2 or SP3 printed on them.
Whether an XP CD has SP1 updates included can be determined by searching using it's volume label - the label you see for the CD in My Computer or Windows Explorer - on the web.
If your CD has no SP updates, and if you have a hard drive larger than 137gb, you must make yourself a "slipstreamed" CD (preferably a CD-R) that has the contents of your CD that has had the SP3 updates integrated into it - while you're doing that you can also integrate the SATA controller drivers into that - then you use THAT CD to install Windows instead of the original one.

It's easier to set the SATA controller(s) in your bios Setup to IDE compatibility mode. Then the XP CD will find SATA drives fine.

See Response 5 in this:

After Setup has finished,

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Load the main chipset drivers first.

After you have loaded the drivers for SATA controller(s), then you can set your SATA controller(s) in your bios Setup to SATA (a.k.a. AHCI) mode.

Report •

February 17, 2010 at 09:56:57
This isn't an SP issue, it's an SATA issue. It's possible that he can change the BIOS setting to "IDE compatibility mode" but not all systems support it. I have two older AMD boards that support SATA but don't have compatibility mode as an option in the BIOS.

Resolving "Setup did not find any hard disk drives" during Windows XP Installation

Report •

Related Solutions

February 17, 2010 at 11:19:15
"I have two older AMD boards that support SATA but don't have compatibility mode as an option in the BIOS."

Yes, that certainly could be the case, especially in brand name system bioses, but so far I haven't encountered that, and the toughbook series are a more recent series.

Report •

Ask Question