|Several hours ago, I was having no problem with my HP SimpleSave 500gb portable hard drive, which I got for Christmas 2010 (just a couple of months ago). It never gave me any issues, until I came home and plugged it into my laptop (Acer Aspire 5735Z with Windows 7) like normal.|
For whatever reason, it's no longer showing up in "My Computer" like it normally would, nor is anything coming up when I plug it in. The icon that's normally on the bottom toolbar tray isn't there as well. I checked disc manager, and I can't find my hard drive there either. I used another computer (Dell desktop with Windows XP), and got the same results. With both computers, I tried using different ports and it never made a difference.
The normal status light is still showing as on with the hard drive every time it's plugged in, and if I hold it right up to my ear I can hear a very faint hum that sounds like a disc moving inside of it, and there are never any clicking noises.
Does anyone know what I can do to fix this issue with my hard drive? I have a lot of valuable files on there that I cannot afford to lose.