Solved Hard drive makes click noise and then re-spins up - drivers?

July 20, 2013 at 11:55:11
Specs: Win7/Win8, AMD x2/4GB
I have a problem with my old Maxtor SATA 160GB drive, which I can't get to the bottom of.

In Windows 7 or 8, there will often be a click sound coming from the drive, which is similar to the sound when the PC shuts a drive off following the Power Management settings for spinning down drives, but this is not the cause, as I have set this to "Never" in settings. Also, my other drives to not do this. It will click, then immediately afterwards spin up again.

I have ran CHKDSK scans with the /R switch both in and outside of Windows, and I have also used SeaTools for DOS which reports no issues with the "long test". I have turned off indexing for the drive, but still this happens.

Running CHKDSK on the drive within Windows is problematic - it will do the spin down/spin up very often, and it will take forever to complete, accompanied by nvstor64 errors in the Event Log (Reset to device, \Device\RaidPort0, was issued. - not using RAID by the way, so this has confused me) However, running CHKDSK from the Windows boot DVD or Safe Mode does not have this issue, so could there be a driver interfering with the hard drive? It sounds to me like a major hard drive problem and that the drive is on the way out, so I don't know how a driver could be doing this, but then I find it odd how it clicks within Windows but never in the numerous disk utilities I have used, such as those on Ultimate Boot CD, and CHKDSK after booting to the Command Prompt from the Windows DVD.

Any ideas on how to approach this? Like I said, my 2 other drives are fine.

Thanks

Alex


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#1
July 20, 2013 at 11:58:28
✔ Best Answer
Sounds like the drive is on it's way out. Judging from its size it must be pretty old. I would move any important data off it ASAP. New hard drives are very cheap nowadays.

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#2
July 20, 2013 at 12:04:26
Thanks for quick reply. Sadly I can't afford a new drive at the moment. I will try and move most things to my other drives.

However, I was still wondering, is it possible would you say, for a driver to interfere with a drives operation? Is there no sort of 'compatibility mode' I can run the drive in? It is not a drive I use often, it's just a general 'dump site' for files, so I wouldn't mind it being slow or anything, as long as it didn't slow down my other drives too.


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#3
July 20, 2013 at 12:26:50
I agree with iJack. You drive is dying on its feet. The clicking noise you her is the drive head having trouble finding the right place and doing an automatic reset. No software is going to solve that as it is a mechanical problem.

Stuart


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Related Solutions

#4
July 20, 2013 at 12:35:04
Good advice.

I need a good (free) drive image tool but one that will preferably compress the data (60GB of the 100 is used) so that I can put it on my other drive. Any recommendations?


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#5
July 20, 2013 at 13:27:40
You could put all of your files from the drive into a 7-Zip archive. I find that compression is great if you set the compression mode to ultra. You can find the software here: http://www.7-zip.org/

You've been helped by a 15 year old.


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#6
July 20, 2013 at 14:14:50
Try running Seatools for DOS on the drive to verify it is failing. Backup your files first. If you have no where else to save the files, then use DVDR media. With compression you should be able to get about 7GB on a single layer disk and they are really cheap.

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#7
July 20, 2013 at 16:58:12
Windows 7 back up will compress the back up to take up less room.
Windows 7 back up can make an image of the drive as well as a normal back up.
I agree, replace the drive as soon as you can. If your motherboard supports SATA drives, $50.00 for a very good new 500GB drive on sale (USA) today:
http://promotions.newegg.com/NEemai...
with Promo code for this weekend only.
Newegg also has refurbished drives for even less ($25. & up), but I prefer to stay with new drives.

You have to be a little bit crazy to keep you from going insane.


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#8
July 24, 2013 at 13:40:02
Finally managed to transfer all of my stuff which was a struggle - many DVDs wasted as the copying process sometimes caused a BSOD when the hard drive was clicking away during the burning process. It seemed to get a lot worse in its final hours so glad I have managed to clear it. Hopefully that will be the end of the clicking sounds for a while.

Thanks for the help


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#9
July 24, 2013 at 19:37:53
Not sure why you could not just transfer hard drive to hard drive, but if you transferred your data or even just made a back up of it, it was not a waste of DVD's. It would have been a shame if you lost all due to a bad drive and no backup.For the future, consider looking for an external hard drive on sale for regular back ups or even another internal drive (desktop only) for fast easy back ups.

You have to be a little bit crazy to keep you from going insane.


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#10
July 25, 2013 at 03:18:02
I did do some hard drive to hard drive, but the copying process used to instigate severe clicking even more from the source drive. It got to a point when I thought, sod it, I will try and burn to DVD from the source. I think I was just in time with most of it, as the drive was really struggling. I do indeed wish I had a external HDD for backup. I will invest in one when I have the funds.

I have disconnected the dodgy drive now, but will get around to removing it - should this increase airflow in my case?


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