hard disk problems???

February 28, 2009 at 06:46:56
Specs: none, amd phenom x4
ok you see i built a computer and everything is all plugged in right and all my stuff is being found in the bios so i put in my windows xp disk then it tells me that my disk may be broken o damaged and it cant find somewere to store the data so then me and a friend of mine had an idea and we tried ubuntu and we tried installing that but it asks what partition u want to save it to but there is nothing in the list of partitions so if anyone has any ideas on what to get it to work it would be awesome.

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#1
February 28, 2009 at 07:22:50
For those that cannot read gibberish, a translation.

I built a computer and everything is plugged in right and all my stuff is being found in the BIOS. When I put my Windows XP disk in it tells me that my disk may be broken or damaged and it cant find anywhere to store the data. My friend and I had an idea. We tried Ununtu and tried installing it but it asks what partition I want to save it to. There is nothing in the list of partitions so if anyone has any idea of what to do to get it to work that would be awesome.

OK, so I'm bored.

When you say the disk is broke, is this referring to the CD or the hard disk?

If this is a brand new hard disk then before you can install Ubuntu you must first create partitions. The Ubuntu disk gives you the facility to do this.

Stuart


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#2
February 28, 2009 at 08:00:46
yeah i belive that it is talking about the hard disk.
yes it is a brand new one also ,when i do go to the ubunto partition editor there is nothing there but when i put the windows xp disk in it finds the unpartition space and i do the steps that you need to do to partition it.

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#3
February 28, 2009 at 08:11:13
when I download windows xp it tells me this "in exact words"

setup was uunable to format the partition. the disk may be damaged. make sure the drive is switched on and properly connected to your computer. If the disk is a scsi disk ,make sure your scsi devices are properly terminated. consult your computer maual or scsi adapter documentation for more info.

you must select a different partition for windows xp.


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Related Solutions

#4
February 28, 2009 at 08:22:22
You need to make sure that the hard disk is properly installed and configured and that it is seen and properly recognised in the BIOS.

Is this by chance a SATA hard disk in which case you will need to install SATA drivers. You get the opportunity to do this before you get to the partitioning and formatting stage.

You get the opportunity to install third party driver during the initial stages of the installation.

Stuart


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#5
February 28, 2009 at 08:22:32
"...it tells me that my disk may be broken o damaged and it cant find somewere to store the data ...."

HUH?

Do you mean XP doesn't find the hard drive after the intial files have been loaded from the CD?

XP first came out before SATA drives and SATA drive controllers existed, so it does not have the SATA drive controller drivers built into it, and that has not changed in any XP version since.

Even when the bios recognizes the hard drive no problem, if the hard drive is SATA, the XP CD can't recognize the SATA hard drive(s) unless.....
- the bios Setup is set so the SATA controllers are in IDE compatible mode or similar. When Setup isset that way, the SATA drive is recognized as an IDE drive.
Once Setup is finished, and you have loaded the drivers for the mboard from it's CD, you can load the SATA controller drivers, then set the bios Setup to SATA or SATA RAID mode.
This is the easiest way to go.

- OR, if the bios Setup is set so the SATA controllers are in SATA or SATA RAID mode or similar, you must press F6 near the beginning of loading files from the XP CD when you see the prompt to do so, and later on you will need to provide the drivers for the SATA controllers on the mboard on a floppy disk in a floppy drive.

When you boot from the XP CD , before actually running Setup, which comes a bit later after it finds a hard drive, it cannot find the SATA driver files on anything but a floppy disk in the early stages - it can't find files on a flash drive, or on a hard drive, or on a CD, etc., etc. It can find files on a floppy , in a regular floppy drive, or in a USB connected floppy drive, but only a very few models of USB floppy drive are recognized by it, and most of those models are no longer being made.

Even if you don't have a floppy drive ora floppy drive bay in your case, even recent mboards almost always have the floppy data cable header - borrow a floppy drive and floppy data cable if you haven't got one.

OR - you have to make yourself a slipstreamed CD that has the contents of the Windows CD with the SATA controller drivers integrated into it, anduse that to install XP.

........

If the hard drive is new, it has no partitions, it has not been formatted yet, it has no data on it.
OR - If the hard drive has been used before, if the partition(s) on it has/have been deleted, it has no partitions, it has not been formatted yet, it has no data on it.

When you install XP from the CD, once it can see the hard drive, if the drive has no partitions, you are prompted to make at least one, and it will be formatted automatically while doing that.

Ubuntu may have the SATA controller drivers built into it and may have no problem detecting the SATA drive, but if the drive has no partitionson it, you would have to make at least one partition in Ubuntu too.

It is NOT wise to make only one partition on a hard drive on a generic system (when you install an operating system from aregular CD) - make at least two. Choose a size smaller than the maximum for the first one - that's the only one XP or Ubuntu Setup is concerned about. You can partition and format the rest of the drive after Setup has finished. If the drive capacity is stated in mb, there are 1,024 mb per gb.


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#6
February 28, 2009 at 08:42:58
"setup was uunable to format the partition. the disk may be damaged. make sure the drive is switched on and properly connected to your computer. If the disk is a scsi disk ,make sure your scsi devices are properly terminated. consult your computer maual or scsi adapter documentation for more info."

Obviously most of us who answer here have not heard of this message previously.

XP recognizes SATA drive controllers as SCSI controllers, after SATA controller drivers have been provided to it. True SCSI controllers and SCSI drives must be terminated correctly, but of course that doesn't apply to SATA drives.

Is the drive a used one or a new one?

Is the drive plugged into a SATA data cable socket on the mboard, or into a socket on a card in a slot?

Are you using any adapter to make an IDE drive be treated as if it were a SATA drive?
I've heard people have had problems when they plug into a combo EIDE/SATA PCI-E controller card they have gotten because their mboard has only one IDE header and they have more than two IDE drives they want to connect.

There are some SATA data cable sockets on most mboards that have SATA built in you CAN boot an operating system from a drive connected to that socket , and some you CANNOT boot an operating system from a drive connected to that socket - see your mboard manual. Sometimes the two types of sockets are different colors, but not always. Make sure the SATA data cable is in a suitable socket.

Check your SATA data cables. The connector on each end should "latch" into the socket on the drive and on the mboard, or on the drive controller card - it should not move when you merely brush your hand against it near the socket - if it does, mere vibration can cause a poor connection of it - use another SATA data cable that does "latch", or tape the connector in place.
(There is a slight projection or bump on one side of the outside of the connector that "latches" it into the socket - it's easily broken off or damaged)

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w...
...........

Once you have checked or done those things, if you still have problems.............

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
http://www.tacktech.com/display.cfm...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.



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#7
February 28, 2009 at 08:58:24
ok i think i kinda understand what you are saying would this be a good site to do this kind of thing
http://news.softpedia.com/news/Inst...
because when i do press the f6 to install third party drivers thing it tells me that it cannot find one or more mass storage devices

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#8
February 28, 2009 at 09:32:29
Pressing F6, alone, will not find SATA controller drivers automatically because they are not built into XP.
It will find some SCSI controller drivers that were available when XP was first released, because they're built in but are not loaded by default.

Yes, you could check that out, or just choose to set the bios Setup to IDE compatible mode, as in response 5, and load the SATA controller drivers later, etc., but I think you have something else going on.
You don't normally see a message like you're getting if the only problem is XP doesn't have the drivers for the SATA controllers - in that case, it merely says something along the lines of it can't detect a drive or can't detect a partition to install Windows on. Nothing is said about a partition being damaged or corrupted.
Check out the stuff in response 6.

Do you have both (an) IDE and (an) SATA hard drive(s) connected??


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#9
February 28, 2009 at 09:35:21
i only have sata

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#10
February 28, 2009 at 10:03:25
"i only have sata"

OK then, that makes things less complicated.

Check out the stuff in response 6.


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#11
March 1, 2009 at 07:20:17
ok for the answers to responce 6

1.Is the drive a used one or a new one?

Seagate Barracuda 7200.10 750GB SATA/300 7200RPM 16MB Hard Drive (factory certified).


2.Is the drive plugged into a SATA data cable socket on the mboard, or into a socket on a card in a slot?

It is deffinately plugged into the motherboard.

3.Are you using any adapter to make an IDE drive be treated as if it were a SATA drive?
No, there are no adapters plugged in.

But i will try to find a floppy drive laying around the house if i have an extra.


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#12
March 1, 2009 at 08:37:26
what if i was to take the hard drive and plugg it into this computer and download ubuntu onto it like that would that work?

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#13
March 1, 2009 at 16:46:33
Ok then,

Did it have any data on it before you tried to install XP and Ubuntu?

You can't sucessfully install an operating system on the hard drive if the subject system's mboard is having problems accessing the drive, or if the drive is defective.

Did you check out the stuff about the bios settings in response 5, and about the SATA sockets and cables and cleaning and checking the ram in response 6?
If you haven't do so, check that out, try the ram thing.

You could run the hard drive diagnostics as in response 6, but the mboard must not be having any problems recognizing the drive.
Most diagnostics find SATA drives automatically, but some may not - seagate's should.

By the way, which ram are you using?
What brand and module model/part number? We have heard of some having problems when they install 1066?mhz ram not made by the major ram makers in AM2+ mboards. Only the Phenom cpus can run it at full speed.


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#14
March 2, 2009 at 11:16:49
yes i have tried what you had said in the responces.

the type of ram i have is i have 2 Kingston KVR667D2N5/2G 2GB DDR2 RAM PC2-5300 240-Pin DIMM

part number = KVR667D2N5-2G

Also to your questin there was no data already on it.


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#15
March 3, 2009 at 14:33:30
So - did you determine whether the bios Setup is set to IDE compatible mode, or similar, or not, for the SATA drive controllers??
..........

"Kingston... KVR667D2N5/2G..."

That should work fine with any AM2 or AM2+ mboard, but why 667 mhz ram?
You can use up to and inc. 800mhz DDR2 ram on a AM2 mboard, and up to and inc. 1066 mhz ram on a AM2+ mboard but only with a Phenom cpu.

Some Phenom models draw a lot more current/wattage, and some mboards can't handle that - for those Phenom models the mboard model must be able to handle up to 140 watt cpus and say so in it's specs. AM2 mboards and earlier models of AM2+ mboards are only able to handle 85 watt Phenoms, max.

Which Phenom model are you using?

Which mboard model are you using?
You revealing that will also probably allow me to look at what bios Setup settings you are seeing in your bios - that's usually in the mboard manual.
.........


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