hard disk failure or malware?

July 14, 2019 at 12:39:21
Specs: Windows 10
Hello,I have a HP notebook and lately I have faced some problems with it
1:has been so sluggish
2:can't move or read some files (error :can't read this file or disk ) despite of file size
3:disk usage is mostly %100
4:boot menu check disk fails
5:l can't reinstall Windows 10 (error :windows can't be installed in this drive it may fail soon )
6:every time the notebook stars up this error appears on the screen : The smart hard disk check has detected an imminent failure...
but
1:in disk management window all partitions are marked as healthy
2:Drive error check finds no error
3:all drives can be defragmented successfully
4: more than %50 of disk is free (Marshall_produced at 2016)
5:hard disk sound is normal
based on what I said above ,what can be the problem ?a malware or hard disk is going to fail .how it is possible successful defragmentation and disk imminent failure message at the same time. help please

See More: hard disk failure or malware?

Reply ↓  Report •

#1
July 14, 2019 at 13:26:44
Check it with CrystalDiskInfo: https://crystalmark.info/en/softwar...

Reply ↓  Report •

#2
July 14, 2019 at 13:32:44
It's probably the drive. You say usage is almost 100% but 50% of the disk is free. Is that because multiple partitions or unallocated space? Or maybe you don't have enough ram so the swap file is huge?

When a drive is up and running windows analysis utilities may not find a problem. Your hard drive manufacturer should have a drive fitness test you can download that will give a better analysis. Also if the drive is new enough and the manufacturer's utilities show it to be bad or going bad you can create an RMA and send it back for a replacement.


Reply ↓  Report •

#3
July 14, 2019 at 19:06:56
Dave:: Disk usage is 100% which sounds like Input/output usage.

When it says hard drive failure, then it probably is failing.
If you feel that it maybe malware giving you a fake error, run Malwarebytes with root kit scanning enabled.
Then run disk check utility like riider listed, one from your hard drive manufacture like Dave suggested, or even Seatools from Seagate which is fairly universal.

There is no reason to try reinstalling your operating system unless you confirm that the drive is good.

It is a good idea to back up your personal files ether way.

If you do find that the drive is good and decide to reinstall rather than trying to remove and infection or system error, make sure that you use the installer to FIRST delete all partitions, create new partition(s), format, and install.

You have to be a little bit crazy to keep you from going insane.


Reply ↓  Report •

Related Solutions

#4
July 15, 2019 at 21:07:44
I agree with Dave, most of the failing hard drives I've seen are constantly accessing the hard drive.

Reply ↓  Report •

Ask Question