hard disk crash

August 9, 2009 at 19:20:58
Specs: Windows XP

I have a pc with two hard disks. all of a sudden, one of the hard disk lost its partition and XP was not being able to recognise it. however, the BIOS detected the hard disk as unpartitioned hard disk.

i tried to recover my data using acronis data recovery software. it showed me the partitions exactly the way it was.

when i pressed the "recover data" button, the recovery process started and in the middle of the process the pc got restarted, and since then if i boot my pc with the old hard disk the pc keeps restarting once XP tries to load.

I tried to boot up my pc using XP cd, but once the scan is compleate, i get an error message in a blue screen saying that i have incompitable hardware and should contact the vendor.

See More: hard disk crash

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August 9, 2009 at 19:47:38
Without some hardware specs we would only be guessing at what might be your problem. Mandatory info would be what size and type of hard drives and what service packs you have on you install CD.

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August 9, 2009 at 22:27:25
Hi OtheHill,

thanks for your reply. the crashed hard disk is a Maxtor 40 GB. while the hard disk that is still working is a SAT A .

the OS i have installed is probably win xp 05 with service pack 1.

waiting for your reply...


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August 10, 2009 at 05:04:40
Well, that is half a loaf. Assuming that Windows is on the SATA with no name or size then I would disconnect the Maxtor and try to boot.

If no go then do a system restore.

If the SATA is larger than 127GB that could be a problem but without more specs I couldn't say.

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Related Solutions

August 10, 2009 at 09:08:55
yes, my OS is in the SATA. the SATA hard disk is a Samsung HD161HJ and its capacity is 160 GB.

you should note that if i disconnect my Maxtor, the pc boots normally. but the problem arises when i plug in my maxtor.

i need to boot my pc with my maxtor plugged in and recover the data.

thanks for your valuable time.

waiting for further instructions!

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August 10, 2009 at 12:20:29
If the Maxtor is not spinning up then you aren't going to recover any data.

What led up to the Maxtor not working? Storm or power surge? Noisy prior to quitting? What?

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August 10, 2009 at 17:15:22
well, prior to quitting my maxtor made no noise or any problem. but i do remember that when i opened my computer, the drives from my maxtor blinked a couple of times and then they disappeared.

when i restarted my pc and went to bios, i could see the maxtor. i tried to boot up with win xp cd, and there it should that the maxtor as an unpartitioned HDD.

after that i installed Acronis Disk Director Suite and tried to recover the data. but in the middle of the process as i explained in my 1st post, the pc restarted and would not boot with the maxtor connected.

i now want to boot up my pc with my maxtor, so that i can recover my data.

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August 10, 2009 at 22:19:37
Do both hard drive show in the POST screens at start up when they are both connected. Then Windows just won't start?

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August 11, 2009 at 01:10:39
in the startup screen where it shows the primary and secondary drives, both my HDD are detected.

what should i do now?

waiting for your advice.

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August 11, 2009 at 04:57:09
If the Maxtor drive is detected by the BIOS then you should be able to recover data from the drive.

You can try Knoppix which is a live version of Linux. Knoppix installs to and runs from one CDR or DVDR. You will need a place to copy the data to.

Another option is to use recovery software below is a link for a Knoppix download and a list of recovery software. Courtesy of another member here. aegis 1 is that member, I think.


PC Inspector (freeware)
Zero assumption Recovery
The demo is limited
It will only recover 'up to' four folders per run
But you can make multiple runs
IMO the best, but not free

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August 11, 2009 at 08:12:38
thanks for the solutions.

i am afraid that i have never used Linux or any of its versions.

however i will give a try to download Knoppix and use it.

could you please tell me which version of Knoppix to download?

i would really appreciate if you kindly tell me the steps to follow starting from booting using Knoppix, how to install pc inspector and finally how to recover the data.

thanks once again for the solutions provided.

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August 11, 2009 at 14:10:55
Knoppix has some help files at the boot up. The link has the latest version at the top of the list. You will figure it out. Just read all the screens before moving on. Figure out where you will copy the files to. Knoppix should be able to see anything you can connect to in Windows.

The latest stable version of the Linux kernel is:

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August 11, 2009 at 17:41:18
thanks OtheHill...........

i will try the process today as soon as i get back from work....

wish you all the best.........

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August 11, 2009 at 19:27:49
Post back with an update when you have one.

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August 12, 2009 at 06:35:53
is there any other ways i can try?

i downloaded kernel from the web link that you sent me. but using that i could not boot my pc.

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August 12, 2009 at 07:07:49
There are various editions of Knoppix; and it depends on make of PC/laptop and the OS installed as to which may work (or not)... There are a few options in terms of a menu (usually displayed after it starts to boot up); and one of those will usually let it boot all the way...

Don't have my notes as to which does what just now (at the mill grinding korn...); but if you use Ubuntu (simlar idea to Knopppix) you ought to be able to boot OK with that one.

Obviously ensure you are set in bios to boot from cd/dvd first...


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August 12, 2009 at 07:23:15

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August 12, 2009 at 12:00:53
You need to burn the ISO file to a CDR and then boot to that.

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August 12, 2009 at 12:45:56
Good point (OtH...) to remind poster about. Hopefully the (Knoppix) version he got and his kit etc. will actually talk to each other.. Otherwise unless he can discover which of the menu list/option to use... he may need to use Ubuntu version - again an iso download which then burn to disk; which then use...

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August 12, 2009 at 19:35:30
i have downloaded ubuntu, which is an iso file.......should i burn the iso file in a cd and then try to boot from the cd?

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August 12, 2009 at 19:43:54
Yes, that is the same procedure as Knoppix.

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