Graphics card has suddenly stopped working

August 22, 2015 at 01:15:03
Specs: windows 8, 8gig
Hi there, this is my first post here so bare with me.
something you should know, I'm not good with computers, so I will try my best to explain the problem i am having.

So basically I was using the computer fine yesterday, doing all of the normal things, I go away from my PC for a couple of hours for dinner ect, and when I come back, wiggle the mouse, tap a key on the keyboard, nothing flashes onto my monitor..
I notice the towers LED's are still functioning so I thought it could just do with a reset, but the reset came to the same results, seemingly working tower, no display.

a few things were tried, unplugging everything and plugging it in, leaving it off for a couple of hours, and I've even tried disconnecting all and looking inside of the tower, turning just the power on, and I found that the fans to my graphics card weren't spinning at all, I tried removing it and putting it back in, but nothing (the graphics card is a geforce gtx.. something- as I said, I'm not good with computers so I hope that is enough information) I've had the computer for a little over two years so it shouldn't be doing this right?

I've currently switched over to the other graphics card in the computer just to see if it's even recognising the other one, and nope, it only seems to see the Intel HD graphics

I hope this is enough info, that's just about where I gave up and decided it's just broken. but I figured I'd leave it in the hands of people who know what they're doing.

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August 22, 2015 at 05:04:03
Please post your complete system specs in as much detail as possible. Especially the make/model of graphics card & make/model/wattage of the power supply.

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August 22, 2015 at 07:48:28
im thinking its a power supply problem but as rider suggests more information would definately help.also try shutting it down removing power cord and graphics card connecting to onboard and rebooting computer without graphics card in it maybe card has quit working and might be affecting onboard by trying to make video from card work


message edited by Davidw

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August 22, 2015 at 20:01:42
It is more likely to be the power supply than the graphics card, even if it runs without the graphics card, it still could be the power supply is not putting out the rated current any longer (especially if it is a cheap power supply that came with the system). More specs would help. Make and model of the system, make and model of the graphics card, make, model, and all of the listed amperages on the power supply's label as well an anything significant you added to the system or changed (upgraded).

You have to be a little bit crazy to keep you from going insane.

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Related Solutions

August 23, 2015 at 01:34:35
You say:

"I've currently switched over to the other graphics card in the computer just to see if it's even recognising the other one, and nope, it only seems to see the Intel HD graphics "

Does that mean you tried a second video card and it didn't work either and the only thing that works is the on-board video or does it mean that no video works--nothing shows on the screen no matter how it's connected?

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August 23, 2015 at 02:40:24
I'll be honest, this was a custom made PC, and I've lost contact with the person who built it, I don't know much about it at all
the only thing I can say is the graphics card is a GeForce gtx and it's a pretty good one by today's standards..

and that's about all I know

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August 23, 2015 at 03:00:02
I don't care about the video card. What I'm asking is when you have the video card(s) removed and plug the monitor into the onboard port--the intel HD graphics port I guess--does anything show on the screen?

Oh and when you open the case up to add or remove anything make sure you have the power cord removed.

message edited by DAVEINCAPS

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August 23, 2015 at 03:34:09
The Intel HD graphics one works perfectly fine, I checked the connected devices and the GeForce graphics card isn't on there. that's what I meant, sorry

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August 23, 2015 at 04:03:58
OK then the fault is the card(s), card slot or power supply. Is the card firmly in the slot? I assume the cards have connection directly from the power supply. Is that connected?

Most video cards will be auto detected by the bios but you may want to check in bios setup and look for something like 'primary video adapter'. If there have the external or add-on card option first and the onboard as second.

If all that checks out then as already suggested it may just be a weak power supply that's not putting out enough current to power the card.

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