Graphics Card Difficulties

Gateway / Gm4019e
May 2, 2009 at 11:52:51
Specs: Windows XP, 2.87 (Theres supposed to be 3?)
Well, I am sort of novice at this so bare with me. I had this Gateway computer with me for a while now, but all of a sudden it hit a problem where the screen was at its lowest resolution, it wouldn't connect to the internet, It reverted to using the 'old' graphics card instead of the one I installed, and no program would work. I decided to use the Operating System Disc do a system restore to start over again from scratch. I re installed some of the essentials such as the internet, but I can't seem to re install the graphics card. I put in the CD and it says that 'no XFX product can be found'. Whats wrong now?

See More: Graphics Card Difficulties

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#1
May 2, 2009 at 12:27:51
All you need to do is go to the GPU manufacturer's website & download their driver. Is your card an AMD/ATI Radeon or nVidia GeForce?

http://support.amd.com/us/gpudownlo...

http://www.nvidia.com/Download/inde...


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#2
May 2, 2009 at 13:24:52
ok thanks, I will try that and come back with the results

*edit* Im back, and it did not seem to work. I downloaded the thing for the right card series, installed it, restarted the computer and re inserted the disk for graphics card installation. The same thing happen, no XFX product found.


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#3
May 2, 2009 at 15:04:50
I assume that the monitor is connected to the video card and that you can boot up that way ? I'm not sure what you mean by "It reverted to using the 'old' graphics card" Do you mean the onbaord video, and did you plug your monitor into that ? Is the video card a PCI express card ? Perhaps you need to try a different slot or make sure that something hasn't changed in the bios.

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Related Solutions

#4
May 2, 2009 at 16:41:36
By "reverting to the old card" I meant that: When I ran dxdiag, it said that the graphics card in use was "GeForce 6100", the one that came WITH the computer. I had purchased 8600 and installed it successfully a while back, why the computer suddenly dropped it, ignored it and started using the old one I don't know. Also, I have the monitor plugged into the normal port, putting it into the ones for the Card result in nothing.

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#5
May 2, 2009 at 17:06:10
So physically you have had ONE card installed all along ? Then what you seem to be saying is that you installed the SOFTWARE for the new card, but that the old software was not removed.
"Also, I have the monitor plugged into the normal port."
What is the normal port, the onboard video ?

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#6
May 2, 2009 at 17:38:55
I had ONE card in at first, I uninstalled it (didnt take it out since I dont remember being instructed to) at first to replace it with the new one. I physically put IN the new card but I can't install the software (the cd that came with and what not). and Yes, the normal port is the on board video(aka blue port)

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#7
May 2, 2009 at 20:36:45
You should physically remove the old card, then. Are these PCI, PCI express, or AGP cards ?

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#8
May 2, 2009 at 20:52:00
GeForce 6100 = integrated graphics aka onboard video. It's not a card, there's nothing to remove. All you have to do is disable it in the BIOS.

Install the 8600, connect the monitor to the card, then bootup & install the drivers from the nvidia website, which would be these:

http://www.nvidia.com/object/winxp_...

You do NOT need the XFX disc.


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#9
May 3, 2009 at 12:48:34
Cool thanks I will try that ow...um, how would I go about disabling it in BIOS? I can access the BIOS screen when I restart my computer but what do I do from there?

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#10
May 3, 2009 at 12:53:48
There should be a menu option similar to PnP configuration(or something like that). You might have to explore some of the submenus to get to the option to disable the onboard video.

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#11
May 3, 2009 at 15:56:27
This is what I got:

PnP/PCI Configurations
Init. Display First
Reset Configuration Data
Resources Controlled by
Maximum Payload Size

Um, nothing about disabling the video, is this the wrong PnP?


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#12
May 3, 2009 at 16:22:37
Change the Init. Display First. You may also have to disable the onboard video in Device Manager.
This might help.
http://www.fixya.com/support/t18382...

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#13
May 3, 2009 at 17:52:29
ok, I changed my Init. Display First to [PCI Slot], and I also disabled the onboard video in device manager. I have that guys very same computer and very same problem word for word, I even did what he did. In the end, I had to post for some clarification on how to change PCI Slot settings, unless you guys can tell me first (since this problem was bein dealt with and forgotten around a month and a half ago)

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