Solved Getting Unusually Low FPS

February 12, 2014 at 18:36:21
Specs: Windows 8.1
When playing Battlfield 3 on any setting, even on low resolution and low graphics settings, I am getting below 60 FPS. For reference, I'm getting down to 30 fps on Battlefield 3 close quarters maps. When I'm in the spawn screen and in the background there is a still of what's going on in the whole map, it'll drop down to 25 fps.

CPUz and GPUz both show that my components are running at their potential

As for testing temps, I used HWMonitor.
GPU maxes 63 celsius
CPU maxes 38 celsius

Could it be a cpu problem? My temps don't go high at all, but perhaps the cpu itself is faulty?

-EVGA GTX 760 SC
-AMD FX 6350
-GIGABYTE GA-78LMT-USB3 AM3+ AMD 760G USB 3.0 HDMI Micro ATX AMD Motherboard
-Kingston Technology HyperX 8 GB (2x4 GB Modules) 1600 MHz DDR3 Dual
-Rosewill HIVE Series HIVE-550 550W
-Windows 8.1


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✔ Best Answer
February 16, 2014 at 21:02:06
If you are not running your SATA as ACHI then you are limiting your hard drive to PATA speeds (IDE) which is much slower. Switching after Windows is installed sometimes appears to mean reinstalling so look at this:
http://support.microsoft.com/kb/922976
Those both could be your entire problem. Make sure Norton is completely uninstalled by going to Symantic's site and downloading their uninstaller and using it. Then manually delete any remaining files and folders.

You have to be a little bit crazy to keep you from going insane.



#1
February 12, 2014 at 19:06:25
Here are some pics to show what I mean.

http://i.imgur.com/VNyi7ZV.png
http://i.imgur.com/dZB7pmU.png
http://i.imgur.com/QISgzUG.png

message edited by chris1129s


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#2
February 13, 2014 at 14:59:00
Do you have the latest versions of DirectX?

http://www.microsoft.com/en-us/down...


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#3
February 14, 2014 at 14:13:16
That isn't DirectX, it's some kind of podcast. Windows 8.1 already comes with the latest DirectX I believe, or you get it with games.

It isn't my GPU. I've ran Unigine Valley and Unigine Heaven and I'm getting 42 and 33 average with the benchmarks on full settings at 1080p.

I've played two CPU intensive games on the lowest settings that utilize destruction engines - Red Faction Guerrilla (which is 5 years old) and Battlfield 3. I'm getting below 60 FPS on both. When I'm looking at something non-intensive, it will go between 70-120 FPS. I've wasted several hours trying to diagnose this.

message edited by chris1129s


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Related Solutions

#4
February 14, 2014 at 18:42:08
Make sure you have the latest driver for the graphics card.
Make sure that your CPU and RAM settings are correct in your BIOS.
Manage your start up programs since too much running in the background could cause your issues. Win8 should still have Run somewhere so run msconfig and go to the Start Tab and uncheck all except Microsoft and your antivirus program. Apply and restart the machine.
What antivirus program are you running? If you are running McAfee or Norton, especially their full suites, they could be the cause. To be sure, run a full scan, disconnect from the internet, shut down your antivirus program, and run the game(s) again. If you get a significant improvement in gaming, then you will be sure. Uninstall and replace it Avast free version, Microsoft Security Essentials (also free), or Webroot Secure Anywhere (pay for, but my personal favorite).
Even if your CPU settings are correct, if your MB supports it, consider Over Clocking your CPU, especially since you appear to have thermal headroom. Others will have to give you specific advice on this since I do not run AMD CPU's.

You have to be a little bit crazy to keep you from going insane.


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#5
February 14, 2014 at 18:53:17
"Seeing that this site seems to be the #1 place to ask these questions, it's strange that I'm not getting any helpful responses. I've spent ~$1000 on this new computer and isn't working correctly. With my specs I should be hovering at 60 FPS and above most of the time in Battlefield 3."

PLEASE watch your attitude. Many will take offense at it and choose not to answer at all. We are not paid and all visit here to help others, many started out by asking a question and stuck around to learn and help others.
You did include most of the important specs, but it would be useful to know if the machine you have was a manufactured system (major company), a custom/customized system (small shop), or if you built it yourself. It seems to me that the statement above would be better directed towards the place that built or sold you the system if it was supposed to be a gaming system and did not live up to expectations. If it was you or a friend that built it, remember that you chose the components and set it up.

You have to be a little bit crazy to keep you from going insane.


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#6
February 14, 2014 at 22:12:46
I apologize. Just understand that I'm frustrated. I didn't mean to be so arrogant. I have gone by most of your advice. No anti-viruses are installed. I find it highly unlikely that I have any malware since I just reinstalled Windows yesterday (which gets rid of all unwanted programs I believe). But will run a test just to make sure. Even overclocking it to 4.1 MHz with upped voltage does not alleviate it. If anything, it made my game play stutter at the same frames

It is a system I built knowing that these parts are compatible with each other and more than adequate to play above 45 fps most of the time. Just go on Youtube and type in my specs. You'll see hundreds of people outperforming me with the same specs and with lower-end CPUs, and without going under 45 fps EVER.

message edited by chris1129s


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#7
February 15, 2014 at 21:23:09
Did you download and install all drivers? On a custom built machine, download directly from component mfg's sites with the exception of your video card driver, get that directly from NVidia.
Is your video card in the correct PCIe slot (the first and fastest if you have more than one)? Is your PCIe slot set correctly in BIOS?
Did you install Flash Player, Java, and anything specifically recommended for the game?
You are right, it is unlikely you picked up anything as long as you only went to vendor's sites for drivers, but run Malewarebytes and install a quality antivirus program and run that also.
If you reinstalled from retail or OEM packaged Widows DVD, and have not installed much yet, then you should be free of gobs of start up programs. If you installed from a mfg's restore disk, then you will have to weed out the trial and junk programs and thin out the start up programs.
Are you sure you are running SATA HD at it's optimal settings (ACHI, SATA 3 port, etc)? What is your primary boot drive (SSD, 720RPM, SATA 2 or SATA 3, etc)?
Is your memory set up properly in BIOS? Sometimes 1600MHz memory sets up as 1333MHz by default and needs to be set to XMP settings or manually set.
Run Memtest86 from bootable CD to make sure you are error free.

You have to be a little bit crazy to keep you from going insane.


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#8
February 16, 2014 at 11:43:38
I think I may have partially fixed it by running a hard uninstall of Norton that came with my motherboard disk. It wasn't compatible with Windows 8.1, so I assumed it didn't install. I guess it was there the entire time in the background, causing my frame rates to decrease by 10. HOWEVER, I'm still going down to the 40s when I'm looking at intensive stuff in the game @ Ultra 1080p settings. I don't know for sure if this is normal for my specs or not.

All latest drivers are installed. Only one PCIe slot, and it is set automatically.

Will it make a difference if I set it to ACHI? I have read somewhere that it "streamlines" the content of the HDD, which I assume is optimal for games, but I don't think it would generate better frames rates.

My boot drive is a 7200rpm WD Blue 1TB, SATA 3.

I have already switched out my RAM and it is set to 1600MHz by default.

message edited by chris1129s


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#9
February 16, 2014 at 21:02:06
✔ Best Answer
If you are not running your SATA as ACHI then you are limiting your hard drive to PATA speeds (IDE) which is much slower. Switching after Windows is installed sometimes appears to mean reinstalling so look at this:
http://support.microsoft.com/kb/922976
Those both could be your entire problem. Make sure Norton is completely uninstalled by going to Symantic's site and downloading their uninstaller and using it. Then manually delete any remaining files and folders.

You have to be a little bit crazy to keep you from going insane.


Report •

#10
February 17, 2014 at 20:51:17
Switched to AHCI. I'm not sure if it made a difference or not, but I'm still going lower than I'd like.

Perhaps I'm somehow encountering a bottle-neck?


message edited by chris1129s


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#11
February 22, 2014 at 15:22:35
Re-installed Windows and everything is fine now. Guess it was the remnants of Norton still on there. Now I can actually enjoy this thing!!

Thanks for the assistance.

message edited by chris1129s


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