Solved getting colored screen with segmented lines,computer crashes

May 27, 2012 at 13:25:15
Specs: Windows 7, AMD/4gigs
What are examples of graphics card failure? I have a HP 8000 Media Center. After a brief time after the computer runs, the display switches to colored screens with segmented lines running in a straight fashion from edge to edge. This can not be removed from the screen and the only way to get rid of it is to reboot. It occurs over and over, every time the computer runs awhile (5-10minutes).

Is this a sign of graphics card failure>

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✔ Best Answer
May 28, 2012 at 07:23:21
Have you tried this yet...

"See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w... "

If NO, DO THAT !
...............

"can this be a power supply problem???...rather than a graphics problem?"

Nothing's impossible, but going by your limited descriptions, that's not likely.

"In some cases, a video adapter is damaged such that the basic VGA video works fine, which is what it is before Windows loads, but the advanced video that the specific drivers loaded for the video adapter enable in Windows does NOT work fine."

Is the video always fine while booting BEFORE Windows is supposed to load ?

If yes, it's a lot less likely your problem is caused by a problem with the power supply, but you could check the three primary voltage readings in the bios to see if they're out of whack

See response 4 in this:
http://www.computing.net/hardware/w...

Even if they're okay, the only way you can rule out your power supply as being the cause of your problem FOR SURE without buying a new power supply is to try your power supply with another working computer, or try a power supply from a working computer with your computer, if you can.
Or have a friend or a computer repair place do that for you.

"Your mboard has an empty PCI-E X16 slot.

Your video will probably be fine if you plug your monitor into a port on a PCI-E X16 video card installed in that slot instead of your onboard video's port.

However, Gretti may have more info about whether or not that's likely to work. I'm more familiar with AMD main chipsets and ATI video. "



#1
May 27, 2012 at 13:35:53
Yes, this does sound like your graphics card or memory failure. Do you have a video card, or is it integrated graphics on your computer? If it is integrated you may want to pull out the memory and test your system with each stick to see if the problem occurs. If you have a video card you will want to test with another one.

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#2
May 27, 2012 at 13:53:12
The computer has an Nvidia GET FORCE 6150SE nForce 430.

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#3
May 27, 2012 at 16:46:44
Nvidia GEFORCE 6150SE is a video adapter but it's NOT a video CARD. A CARD is removable. Your video adapter is built into the main chipset and is NOT removable.

Some NVidia main chipsets are known to develop video problems over time.
Gretti may be familiar with problems with that video adapter on laptops and netbooks.

Since your computer is a desktop model, your problem could be caused by....

- a memory problem, but that would likely happen regardless of how long the computer has been running.
It's extremely rare for ram that worked fine previously in the same computer to go "BAD",UNLESS it's been damaged by an external event such as a power failure, or a power supply that's in the process of failing, but it's common for it to develop a poor connection in it's slots or for it to not have been seated properly.
See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w...

- a power supply that's in the process of failing - if it's fan is spinning too slowly or not spinning at all, you may not have symptoms until the computer and the power supply has warmed up.
You should be able to feel air coming out of the back of the case where the power supply is, and the computer case should NOT feel HOT on the top of the case above where the power supply is after the computer has been running for a while.

- a problem with the CPU overheating. However, in that case, the mboasrd would probably eventually shut off and will start up again when you press the power button until the cpu had cooled to below some temp.

- a problem with the video adapter. If your onboard video adapter EVER produces symptoms while booting the computer BEFORE Windows has loaded, it IS damaged, or it's defective.

In some cases, a video adapter is damaged such that the basic VGA video works fine, which is what it is before Windows loads, but the advanced video that the specific drivers loaded for the video adapter enable in Windows does NOT work fine.

If your board has a slot a video CARD can be installed in, your video will probably be fine if you plug your monitor into a port on a video card in that slot instead of your onboard video's port.


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Related Solutions

#4
May 27, 2012 at 17:28:18
nVidia has had a bad run with those chips. It is a known issue. You maybe looking at a new motherboard if the problem is not with the memory.

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#5
May 27, 2012 at 18:19:34
This is probably your specific model number that's on the sticker on the outside of your case.

HP Pavilion Media Center TV m8000n Desktop (home support page) PChttp://h10025.www1.hp.com/ewfrf/wc/product?product=3377257&lc=en&cc=us&dlc=en&lang=en&cc=us


HP Pavilion Media Center TV m8000n Desktop PC Product Specifications
http://h10025.www1.hp.com/ewfrf/wc/...

Excerpts:

Motherboard
M2N68-LA (Narra)

•Manufacturer: Asus
•Form factor: microATX - 24.4 cm (9.6 inches) x 24.4 cm (9.6 inches)
•Chipset: NVIDIA GeForce 6150SE nForce 430
•Memory sockets: 4 x DDR2
•Front side bus speeds: 2000MT/s (2.0 GT/s)
•Processor socket: AM2
•Expansion Slots:
◦2 PCI slot
◦1 PCI Express x16 slot for graphics card
◦1 PCI Express x1 slot

•For more details, see Narra motherboard specifications .
http://h10025.www1.hp.com/ewfrf/wc/...


Video graphics
Integrated graphics using nVidia GeForce*Integrated video is not available if a graphics card is installed.
•Integrated graphics using nVidia GeForce
•Up to 256MB (with 512MB or more system memory)
•Also supports PCI Express x16 graphics cards*


Power Supply
300W
....

Your mboard has an empty PCI-E X16 slot.

Your video will probably be fine if you plug your monitor into a port on a PCI-E X16 video card installed in that slot instead of your onboard video's port.

However, Gretti may have more info about whether or not that's likely to work. I'm more familiar with AMD main chipsets and ATI video.

Your power supply probably has only a 300 watt capacity (max output wattage capacity rating).

You MAY may also need to install a power supply with more capacity, depending on which video chipset is on the video card you install.

Your power supply must have at least the minimum capacity required to support a system with the graphics card you are using installed, or the max graphics card you might install in the future.
(Onboard video - video built into the mboard - IS NOT A CARD ! )
If that info is not in the ad for the video card, you can go to the video card maker's web site and look up the specs for the model - often under system requirements - the minimum PS wattage, and, more important, the minimum amperage the PS must supply at 12v is stated. If you don't find that, any card with the same video chipset including any letters after the model number has very similar minimum PS requirements. Some power supplies have two or more +12v ratings - in that case, add those ratings to determine the total +12v current capacity.


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#6
May 28, 2012 at 04:45:28
can this be a power supply problem???...rather than a graphics problem?

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#7
May 28, 2012 at 07:23:21
✔ Best Answer
Have you tried this yet...

"See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w... "

If NO, DO THAT !
...............

"can this be a power supply problem???...rather than a graphics problem?"

Nothing's impossible, but going by your limited descriptions, that's not likely.

"In some cases, a video adapter is damaged such that the basic VGA video works fine, which is what it is before Windows loads, but the advanced video that the specific drivers loaded for the video adapter enable in Windows does NOT work fine."

Is the video always fine while booting BEFORE Windows is supposed to load ?

If yes, it's a lot less likely your problem is caused by a problem with the power supply, but you could check the three primary voltage readings in the bios to see if they're out of whack

See response 4 in this:
http://www.computing.net/hardware/w...

Even if they're okay, the only way you can rule out your power supply as being the cause of your problem FOR SURE without buying a new power supply is to try your power supply with another working computer, or try a power supply from a working computer with your computer, if you can.
Or have a friend or a computer repair place do that for you.

"Your mboard has an empty PCI-E X16 slot.

Your video will probably be fine if you plug your monitor into a port on a PCI-E X16 video card installed in that slot instead of your onboard video's port.

However, Gretti may have more info about whether or not that's likely to work. I'm more familiar with AMD main chipsets and ATI video. "


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#8
May 28, 2012 at 09:17:15
Thank You!! for your support and suggestions as to the problem. I put in a graphics card and now everything works.

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#9
May 28, 2012 at 10:32:07
Thanks for the thank you.

We're glad to hear you solved your problem.

So the onboard video adapter IS damaged or defective.

See the last part of response 5 regarding your power supply's wattage capacity. If your video card has a video chipset that requires a recommended 350 watt PS or higher, the power supply will be probably be damaged eventually.


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#10
May 28, 2012 at 13:00:23
I don't do any gaming...so didn't buy a really expensive graphics card...the cards requirement is 300 wtts....which is what I presently have in a power supply...and yes...was the adapter....thanks again

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