Geforce 9800 gtx issue

Asus / En9800gtx/htdp/512m
April 2, 2012 at 04:02:51
Specs: Windows 7, Yorkfield Quad core 2.5ghz / 2gigs
Hello!
Weird problem I started having.. I generally haven't been playing graphically intense games. Usually just league of legends lately.
My graphics will stutter, freeze, then I get a prompt at the bottom near clock saying that there was an adapter problem .. XX9.10 don't remember all the numbers.. but that it recovered from the error.
While playing a league game I had this happen like 4 times, then my system really locked up. I restarted the computer and now it doesn't work.
Monitor works while computer starts up, starts the loading bar of windows, then the monitor goes "no input" and goes idle.

Is my graphics card kaput or is this fixable?


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#1
April 2, 2012 at 05:22:52
Try booting into Safe Mode with Networking (F8 during boot up). It sounds like your graphics driver is corrupted, but it is possible that the card is gone. If it works in Safe Mode then the generic VGA drivers are running the card and you can download the newest drivers for your card, install them, and restart normally.

You have to be a little bit crazy to keep you from going insane.


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#2
April 2, 2012 at 06:52:12
I agree with Fingers about bad driver.
During gameplay did u see any lines or dots?

You know the real meaning of peace only if you have been through the war.


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#3
April 2, 2012 at 07:07:36
boot into safe mode with networking download latest nvidia driver and perform a clean installation of the latest driver should be 296.1. Then boot normally if u still have the same issue then its a high probability that ur card is gone.
Before confirming that ur card is gone can u try it on another desktop? And post ur power supply specs

computers are a second home
NVIDIA GeForce
GS_Toxict51


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Related Solutions

#4
April 2, 2012 at 09:57:40
I believe it's 650 or 750 on the power supply, I know I had to upgrade from the one that came with my tower specifically for the card.
I don't have another pc to try it on unfortunately, I will try the networking safe mode though.
I THINK the error I was talking about might have been the 296.10 driver crashing..
Lets hope I can fix this! lol.

thanks for the input guys


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#5
April 3, 2012 at 07:11:42
if it were the 296.1 driver crash then downgrade to the older driver

computers are a second home
NVIDIA GeForce
GS_Toxict51


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#6
April 3, 2012 at 14:24:19
I reverted to the driver on the asus website. I believe it's like 259 or something, possibly february release.
Started a League of legends game, instantly had a problem. Reverted to an even older driver.. Played out the game. My friend came on and we played another one together.. probably 35 minutes later it started having the same issue and I had to turn off the computer.
I swear it's not overheating.. I've had the issue just sitting at the desktop and my temps were very normal I think.. 60C?

I've tried a "clean" install option through the nvidia installer to 296.10
problem again
Tried just removing the diplay drivers and restarting computer.
Windows 7 will automatically install a display driver, prompted restart, blue screen

So I'm leaning towards my card is crapping out, unfortunately I don't have another pc to test it on so it could be another issue.
I was using 296.10 for like 8 days before I had this issue.. so I don't know why it would start having the issue.

Perhaps a virus is causing this driver issue? is that possible?


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#7
April 3, 2012 at 20:00:21
If a virus corrupted the driver, the just reloading it would have fixed it.
It cannot hurt to install Malwarebytes and scan your system with that to double check for an infection. Do a full scan and remove anything it finds.
Post your power supply's detailed specs, especially make, model number, and amperage on your 12Volt rail(s) and whether your card uses an PCIe connector and if the PS came with one or if you are using a Y adapter to power it. Then post the Voltages reported in your BIOS since these need to be within 5% of their nominal numbers (12Volt +/- 5% or +/- 0.6volts, etc.) and can point out a power supply problem. A power supply issue could cause some of the problems you are having.

You have to be a little bit crazy to keep you from going insane.


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#8
April 3, 2012 at 22:54:24
I'm gonna check for malware/viruses now, since format my activity has been pretty low on that computer besides gaming so I didn't think I'd have an issue with it.

this is my power supply:
http://www.newegg.com/Product/Produ...

and my card:
http://www.newegg.com/Product/Produ...

It's PCI express slot, I didn't buy any adapters, I did have to buy the 650 power supply for the card though, the stock 500 watt did not have enough connectors and probably wasn't powerful enough anyway.

As for the other info you requested I don't know what i'm doing with that, might update this post a little later with more info though lol.


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#9
April 4, 2012 at 01:39:22
wait wait 60 degrees when ur doing nothing ? or when u were gaming?
if its when ur at idle then u have overheating issues thats causing the temps to rise above normal

computers are a second home
NVIDIA GeForce
GS_Toxict51


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#10
April 4, 2012 at 02:20:22
What should the temp be at?
I have fans set to auto, at it'll hold at around 60C with fan speed around 35-40%

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#11
April 4, 2012 at 04:08:17
the card should be aroung 40-45 degrees depending on the area u live my 9800gt now is running at 39-40 degrees.
make sure the dust on the video card is cleaned up espeacially on the fan and that there is enought ventilation coming in and out the pc case. what abt other computer parts like the cpu whats the temp?

computers are a second home
NVIDIA GeForce
GS_Toxict51


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#12
April 4, 2012 at 04:10:16
edit: also if u overclocked put the card at its defaulted clocks

computers are a second home
NVIDIA GeForce
GS_Toxict51


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#13
April 4, 2012 at 21:00:14
I would not have purchased that power supply, you have three 12 volt rails which is not ideal for running high draw components like your video card. Your individual specs are:
+3.3V@25A, +5V@25A, +12V1@22A, +12V2@22A, +12V3@25A, -12V@0.5A, +5VSB@2.5A
Since your 12Volt amperage is divided among three rails, you may not be able to access all of your available amperage for your video card and while gaming your video card is drawing much more amperage than for normal computing. I would lean towards the problem being with your power supply not being adequate for you needs. If you can purchase a new power supply under the condition that if it does not solve your problem, you can return it for a refund, and find it locally to save you the postage, then I would definitely try that. Look for a power supply with a single 12Volt rail, 80% certified efficiency or better, active PFC, and a quality name brand.
These are very good choices:
http://www.newegg.com/Product/Produ...
http://www.newegg.com/Product/Produ...
+3.3V@22A, +5V@22A, +12V@54A, -12V@0.3A, +5VSB@3.0A
+3.3V@30A, +5V@30A, +12V@62A, -12V@0.8A, +5VSB@3.0A

You have to be a little bit crazy to keep you from going insane.


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#14
April 4, 2012 at 22:06:42
sry... did not notice the power supply specs lol
u can do that but also give the card a dust clean as well to be on the safe side

computers are a second home
NVIDIA GeForce
GS_Toxict51


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