gateway zx6971 will not power up,

November 6, 2017 at 16:11:50
Specs: Windows 10
The power adapter has a green light on when I press the power button on my All in one the screen has a real dim light that turns on the display but nothing else lights up no noise cant open cd rom nothing!!!1

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#1
November 6, 2017 at 17:26:15
Make sure the power adapter is firmly plugged into the computer.

Possibly the power adapter has failed. If you have a multi-meter see if you can check its output - probably 19V but it should be written on it.

EDIT:
If you happen to know someone with the same PC see if you can borrow their adapter to prove the point.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
November 22, 2017 at 09:29:25
Checked the output and it's all good. It's getting 19volts.

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