Gateway ZX6791 No power

Gateway Gateway zx6971-ur30p 23-inch all...
July 12, 2018 at 00:10:39
Specs: Gateway
My Gateway all in one ZX6971is not powering up.
We had a power outage and my computer never turned back on. I ordered a new ups but still no power. Any ideas? My Gateway is a bit aged 2012 but it has never gone black. Pls help.

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#1
July 12, 2018 at 00:28:08
See if this boot disk works.

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#2
July 12, 2018 at 01:19:03
have you done the following already?

remove any power sources, (including the battery if is has one)
hold down the power button for around 15 seconds to fully discharge the device.
insert power cable again, then turn it back on

did some searching and will you look at this:
http://www.tomsguide.com/answers/id...

i5-6600K[delid]@4.8GHz/4.4GHz@1.39v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-30 1T 2800MHz@1.37v
MSI Armor RX 570 4GB@1395Mhz core@1.168v/1920MHz BiosModded


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#3
July 12, 2018 at 08:26:07
It's an All-in-One unit so a lot of the hardware is similar to a laptop. I don't know why you suspected the UPS. Did you try bypassing it & plugging the the power cord directly into the wall outlet? Or was that a typo & you meant PSU (AC adapter)?

message edited by riider


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#4
July 12, 2018 at 08:44:04
I think it's time for a brand new power supply the ones put in most gateways are crap.Be sure and replace it with 80+ cetified power supply so you get a good one.

Davidw


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#5
July 12, 2018 at 10:15:47
See response #3... it's an All-in-One unit. It uses an AC adapter like a laptop.
https://images-na.ssl-images-amazon...

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#6
July 12, 2018 at 17:32:55
Whoops i actually read that must a been a brain fart lol

Davidw


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#7
July 12, 2018 at 20:47:51
A power outage often comes with power surges, especially when the power returns but even while it is dropping to off. A UPS is good protection against damage from these conditions but once damage has occurred, adding one will not help (though replacing a bad one is good). Your most likely damaged component is the power adapter since it does not use an internal power supply/adapter. If you know anyone who has a similar Gateway all-in-one, see if you can borrow their adapter as a brief test before purchasing a new one or look for an option to return it if the damage is elsewhere or more severe.

You have to be a little bit crazy to keep you from going insane.


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#8
July 13, 2018 at 00:29:46
Yes typo. I original power supply directly to wall outlet as well - no power and then purchased a new power supply thinking that may resolve the problem. No power.

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#9
July 13, 2018 at 00:32:01
Thanks. I did replace power supply but still no power. Is it fried?

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#10
July 13, 2018 at 00:33:52
Thanks. The one I ordered did not power it up but will see about the one u sent image of.

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#11
July 13, 2018 at 13:41:48
If the power adapter you replaced it with did not work AND you were able to try it on another similar machine OR you tried a confirmed good power adapter from a working machine, then I would conclude that the machine was damaged beyond doubt. If you tried a third one from another source, it would be a fairly good bet that the machine has been damaged.
The all-in-one computer that you have MAY use a separate power board to filter or condition the power or supply differing voltages to different parts of the machine. If this is the case then Gateway may be able to sell you a replacement part that is reasonable. If it is the main board that is damaged then it can get more expensive as that is probably a board that is unique to that series of machines.

You have to be a little bit crazy to keep you from going insane.


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