Gateway screen is black with power light on

Gateway Black zx4665g-uw31 all-in-one de...
December 22, 2017 at 05:42:53
Specs: Android
I have done all I can think of as well as tried a few things I read online to try and get my computer off this black screen. I can hear it running and power is on but no screen. Disk pops out and sounds like it's doing everything correct just the screen is black. Nothing no cursor words ect.. nothing. Please help...

message edited by Kikkigirl333


See More: Gateway screen is black with power light on

Reply ↓  Report •

#1
December 22, 2017 at 06:36:37
Hold the power button in until it fully shuts off. Unplug it and press the button a couple of times to discharge any remaining power in any capacitors. Plug back in and try starting up.
Let us all you see if it does not boot properly, especially anything onscreen and sounds (especially beeps and their sequence - long/short or low/loud).

You have to be a little bit crazy to keep you from going insane.


Reply ↓  Report •

#2
December 23, 2017 at 02:31:17
Hi Kikki,

for such queries you need advise the Make and full Model Number of the device concerned. Also`the device type when applicable (eg Desktop, Laptop or what).

This helps responders much, as Crystal Balls are thin on the ground these days.
.
Is it really an Android device you refer to here?

Does anything ever appear on the screen?

Good Luck - Keep us posted.

message edited by Mike Newcomb


Reply ↓  Report •

#3
December 23, 2017 at 08:38:19
I once thought my monitor had died. Completely black screen.
My friend came over and turned the brightness control up....

I forgot that I had turned it all the way down before shutting
the computer off. He said it was the easiest fix he'd ever done.

-- Jeff, in Minneapolis


Reply ↓  Report •
Related Solutions


Ask Question