Gateway NE56R31u laptop external Monitor

Compaq / Sr2010nx
January 4, 2015 at 05:30:50
Specs: Linux Mint 17.1 Cinnamon, Athlon X2 6000+ 3.0ghz/4gb
My girlfriends nephew has brought me his laptop with a broken screen. It was working on a external monitor but he tried to do a system repair or restore? I don't know which nor does he, now the external connection is not working.

I figured Fn F4 or F8 would switch it but i'm not familiar with these new gateways and windows 8. Fn F4 just seems to shut off the LED backlight F8 nothing. I figured i'd try to help him get it back running on a monitor till they can afford to buy a new screen which I can replace. I would like to see it useable before I suggest buying a screen.

Any suggestions?

Compaq Presario SR2010NX
Athlon X2 6000+ 3.0Ghz
4GB DDR2 800
nVidia 512mb video
Segate 500 gig sata
NEC ND-3500AG DVD R/RW
Linux Mint 14 Cinnamon


See More: Gateway NE56R31u laptop external Monitor

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#1
January 4, 2015 at 05:40:51
Read the manual or go here to download a manual if you don't have one. There are 2 listed - http://us.gateway.com/gw/en/US/cont...

message edited by Pappy


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#2
January 4, 2015 at 06:13:22
Look at the F-keys. Do you see one with a monitor on it? Probably F5? Try pressing Fn+F5 to enable the external display.

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#3
January 4, 2015 at 08:38:54
Should have wrote it down I meant F5 not F8.

I looked up the manual and Fn F4 is the toggle and Fn F5 is screen blank.

Fn + F5 > the Screen blank works but but Fn + F4 toggle between internal and external doesn't seem to function.

I was wondering if a bios clear / reset to default would straighen it out but I can't find how to clear cmos in manual.

Compaq Presario SR2010NX
Athlon X2 6000+ 3.0Ghz
4GB DDR2 800
nVidia 512mb video
Segate 500 gig sata
NEC ND-3500AG DVD R/RW
Linux Mint 14 Cinnamon


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Related Solutions

#4
January 4, 2015 at 12:01:07
I assume you checked that the external monitor was still working.

It is hard to imagine how repair or restore caused you to not see anything at all on the monitor. Makes me wonder what else went on.

Always pop back and let us know the outcome - thanks


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#5
January 4, 2015 at 15:45:56
I have tried a couple monitors and none show up. I have no idea what he did.
I'm pretty sure it is still doing something as you can keep tapping f2 and the broken screen changes colors and you can move the arrows around and screen changes, you just can't make anything out. Also pressing the escape key changes the screens colors around. Funny thing I have a HP DV2000 with the same issue but the screen is good on it and it boots up Lubuntu fine. It happens to be Fn F4 also.

I didn't know if the Internal / External Monitor Toggle were still hardware based?

Most laptops I have ever messed with as long as the mobo and video were good it would always work with an external monitor.

Compaq Presario SR2010NX
Athlon X2 6000+ 3.0Ghz
4GB DDR2 800
nVidia 512mb video
Segate 500 gig sata
NEC ND-3500AG DVD R/RW
Linux Mint 14 Cinnamon


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#6
January 4, 2015 at 15:54:41
If you mean the BIOS screen then it has to be a hardware fault because Windows isn't even loaded at that stage. Quite what is causing it is harder to say - display module possibly. If when run normally it doesn't "sound" as if it's booting up (whatever that means LOL) then there are many other hardware possibilities.

Always pop back and let us know the outcome - thanks


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