Gateway LX6810 Desktop Won't boot up

April 27, 2013 at 11:17:09
Specs: Windows XP
My Gateway LX6810 Desktop won't boot up. The fan and lights come on and it beeps once. I haven't tried anything so far to fix it.

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#1
April 27, 2013 at 11:51:45
Do you ever see anything at all on the screen?

Always pop back and let us know the outcome - thanks


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#2
April 27, 2013 at 12:24:30
Yes - First the Gateway logo, then "No Signal"

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#3
April 27, 2013 at 12:36:52
Usually that message means the screen is not connected but in this case it must be or you wouldn't get the Gateway logo.

Have you been adding an external screen by any chance?

Try this:
Unplug the computer power. Hold the power off/on button for about 20 seconds. See if that helps when you put it back on.

Could be an intermittent monitor fault or its connection to the motherboard.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
April 27, 2013 at 12:51:45
That will enable it to boot up?

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#5
April 27, 2013 at 13:05:25
I think it IS booting up but just not showing you the screen when you get there.

Nothing lost by trying it - it has helped for some so you might be lucky.

Always pop back and let us know the outcome - thanks


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#6
April 27, 2013 at 13:31:31
Tried it - unfortunately no success. I don't hear the hard drive working, just the fans. That's why I don't think it is booting up. Is that wrong?

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#7
April 27, 2013 at 14:09:27
OK, you can hear it so maybe I was wrong to assume it is booting.

Do you know how to get into BIOS - it will be a matter of tapping some key or other (probably F2) immediately after powering on? If you can get there you will be able to see if the HD is being recognised or not.

Always pop back and let us know the outcome - thanks


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#8
April 27, 2013 at 14:20:40
Next thought:
IF you can get into BIOS and see the HD, tap F8 during restart and see if you can get to the Startup menu. If so select Safe Mode and see if Windows will start from there.

Always pop back and let us know the outcome - thanks


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#9
April 27, 2013 at 14:41:13
Didn't work. Couldn't get into the BIOS. :(

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#10
April 27, 2013 at 14:45:08
Re #9

When you tried F2 did you get exactly the same thing (Gateway logo then No Signal)?

Also, have you managed to get to BIOS in the past?

Best try another monitor, or yours on another computer, because a defective monitor is still possible.


Always pop back and let us know the outcome - thanks


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#11
April 27, 2013 at 16:29:41
I'm not sure if you understood the F8 process. It's not part of the bios. Just start tapping F8 as soon as you see the gateway logo. If you get the startup menu choose 'safe mode' as Derek says.

DAVEINCAPS - Wandering aimlessly since All My Children was canceled.


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#12
April 28, 2013 at 08:56:49
When I tap the F2 key repeatedly I don't get the logo or No Signal on the monitor. I get one beep and no lights on my tower. The only other monitor I have is my laptop and would have to connect via HDMI. I've used F8 in the past to get to start in Safe Mode.

I tried tapping the F8 key and get the same results as I do when tapping the F2 key.


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#13
April 28, 2013 at 12:37:57
The lights are on on my tower

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#14
April 28, 2013 at 13:26:37
So the lights were not coming on but now they are?

It's not easy to tell from afar what this is but reading through this post I am inclined to think this is a hardware fault. If you are OK to look inside then check all connections.

Always pop back and let us know the outcome - thanks


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#15
April 28, 2013 at 18:53:45
okay. Which connections?

[My message above was too short to send - so this is just blah blah blah to fill the quota!]


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#16
April 28, 2013 at 19:51:00
If, as Derek suggested earlier, it is booting up then the screen must be blanking out for some reason. You say you don't have another monitor to test it with but try attaching the monitor you have to whatever computer you're using now (the laptop?). Then see if the monitor is acting right. If the monitor seems to be OK then maybe it's the video adapter. If you're using the on-board video try adding a video card--even a cheapy--just to see if it boots past the logo. If you're already using a video card either remove it and use the on-board or try another card.

Also, if it is booting up you should be able to hear those stupid windows startup sounds even if nothing shows on the screen. As far as you know are the sounds enabled? Are your speakers connected and powered up?

Anyway, the above should clear up whether the video adapter or monitor is involved.

There might be a key to switch to the diagnostic posting screen instead of just showing the logo. Often that's the TAB key. Try that as well as ESC when the logo is showing and see if the posting screen pops up. If so, maybe you'll get an error message that will somewhat explain what's going on. Also, if you need to slow things down you can use the PAUSE key.

Lastly, did anything happen to it or did you make any changes to it between the last time it worked OK and the first time it didn't?

DAVEINCAPS - Wandering aimlessly since All My Children was canceled.


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#17
April 29, 2013 at 05:00:00
Monitor works with my laptop. Sounds enabled since I can hear the initial beep when powering on.

I don't think the computer is booting up since I only hear the fans running and NOT the harddrive.

I have not made any changes in between the last time it worked and now.


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#18
April 29, 2013 at 05:40:00
Re #14

I meant all the connections inside, cables which connect between the motherboard and devices. Make sure the plugs are pressed firmly home - they have been known to work loose.

If you have a separate video card then take it out and clean the edge connectors with a pencil eraser - could do the same with RAM too. Plugging things in and out a few times can clear any oxide off sockets.

Most likely something (such as the video card) has failed but the above is relatively easy to do and costs nothing - you might be lucky.

Always pop back and let us know the outcome - thanks


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#19
April 29, 2013 at 14:22:34
I'm curious why you think you should hear the hard drive. Unless it's failing the hard drive isn't likely to be heard above the noise of the fans. Well, unless you're talking about the slight 'clattering' noises it makes when it's reading or writing. Otherwise you're not going to hear it unless you put your ear right next to it.

If the hard drive was the problem you'd likely get an error message and not a blanked screen. Oh, and speaking of error messages, what about hitting TAB to see if the screen switches from the logo to the diagnostic screen?

The 'windows startup sounds' I was talking about was the music windows plays when it first loads--not the bios beep. That's a totally separate thing.

DAVEINCAPS - Wandering aimlessly since All My Children was canceled.


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