Gateway logo on startup

Gatewa / Pt84510a
November 6, 2009 at 08:38:47
Specs: Microsoft Windows XP Professional, 1.196 GHz / 1023 MB
I have a desktop PC I got a few weeks ago. On startup there is a Gateway logo. Belarc shows it as a Gateway 2000. I do a system scan on Gateway support site and it saids it is not a Gateway. I do a system scan here on computing.net and it saids it is a Gatewa Pt84510a exacly like that. Usually Gateway PC'S have the serial number in the BIOS. There is no serial number just Intel Corp. PT84510A.15A.0007.P04.0209061057 .
I know a little about computers mostly hardware I have trouble with software. I have never seen a issue like this. Could this system have been a plain Intel board and someone flashed the BIOS with a Gateway BIOS? It is so strange.

Jesus Loves You!

Keyboard not detected. Hit F1 to Continue. BREAKFAST.SYS HALTED Cerial port not Responding!!


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#1
November 6, 2009 at 19:55:13
Gateway seems to be abandoning some of it's older hardware. You enter a valid part number on a support page and they pretend they don't kow what you're talking about. It may be the same way for their online system scan. Or, it seems they change the part number but give you no way to link to the new one based on the old one.

The bios string you give translates to a Gateway El Paso 2 motherboard:

http://support.gateway.com/s//MOTHE...

There should be a gateway part number sticker on the board. One of the gateway part numbers for that board is 4000777. (They could have different part numbers depending on the cpu or ram that came with the board.)

As with most (all?) gateway motherboards they are OEM from Intel. Their older boards had a bios recovery jumper which among other things, allowed you to flash the gateway bios with an intel bios upgrade, as long as the OEM board matched an existing Intel board. I suppose you could do it the other way around--flash an Intel board with a gateway bios--as long as the boards were the same.

I doubt that's what happened. You're just a victim of Gateway downgrading their support from excellent to so-so.

Help me Jebus!


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#2
November 6, 2009 at 20:05:42
I wrote down some numbers.

E210882

4000777 (Matches the number you gave)

ABPT21220465 AA A65253-303

6045037

As far as the Gateway support they went downhill scence Acer took over.

Jesus Loves You!

Keyboard not detected. Hit F1 to Continue. BREAKFAST.SYS HALTED Cerial port not Responding!!


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#3
November 6, 2009 at 20:39:09
The AA number is the Intel number, which doesn't help much since it's OEM. I'm not sure what the E number is for but past experience has shown it doesn't specifically ID the board. Not sure about the others.

Anyway, you can link to drivers from the above gateway site. The irritating part is you can't get to the support page by using gateway part numbers, as you could in the past.

Help me Jebus!


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