gateway laptop wont connect to wifi?

July 28, 2015 at 17:08:04
Specs: Linux
Get my gateway laptop to connect to wifi? Network adapter states the wireless network connection adapter is disabled?not sure of model number or how to tell. Can do a system restore then works for a bit but then disconnects.

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#1
July 28, 2015 at 17:16:54
From windows mobility center after i did a restore I have the option to turn my wireless on but once I click it nothing happens.

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#2
July 28, 2015 at 19:31:33
few more details please. 1. What Linux distro are you using? 2. To determine what wireless chipset that you have type the following in terminal: lspci

Should get something like this:

bash-4.1# lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
05:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8039 PCI-E Fast Ethernet Controller (rev 14)
07:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)

Don C


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#3
July 28, 2015 at 19:37:07
Sorry I dont actually believe I have linux. My laptop is gateway with windows 7. I actually got it to connect for a few hours tonight by going to the network and sharing center and enabling the wireless network connection. But not even an hour and a half later it had disconnected again. Thank you for your response.

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#4
July 28, 2015 at 19:38:43
Sorry if I do not answer the questions very well. Im not all that tech savy.

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#5
July 28, 2015 at 21:16:45
I understand the Wi-Fi adapter works for a while then turns-off.
Since you did a restore, all default settings are in place and no extra software is installed. Still the same symptom.

I think this is a problem with the WIFI adapter heating up or other adapter fault.
Is this laptop still under warranty? Bring it to a service center.
If out of warranty check with the shop you bought it (or DELL service center) if the WIFI module is replaceable.


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#6
July 28, 2015 at 21:20:00
Thanks for the reply. Sadly my warranty is up. Still planning on taking it back to best buy

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#7
July 29, 2015 at 06:59:39
Device Manager: locate the wifi adapter in hardware list; disable it; reboot. It ought to find it afresh and re-isntall the driver. Equally right click on the device and let windows search for an update for the adapter?

http://pcsupport.about.com/od/windo...

Strangely a Google trawl for win-7 drivers for the adapter (as highlighted in you first post) only coughs up Linux references and drivers... Did this device "ever" really work (properly)?


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#8
July 29, 2015 at 17:25:27
The reason folk started talking about Linux is because that is what is published at the top of this page (your Specs). Best change that to Windows 7 sometime.

Always pop back and let us know the outcome - thanks


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#9
July 29, 2015 at 17:36:18
Will do thanks for the reply

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