Gateway blank screen death

December 15, 2016 at 08:29:59
Specs: Linux
Thank you Derek for your answer, gateway blank screen saved my moment! Appreciate your answer. Tried it four times before screen images returned. Now stuck on a screen that reads reboot and select proper boot device or insert boot media in selected device and press a key. So lost! Please help

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#1
December 15, 2016 at 13:39:40
Have you a link to that post you are referring to please? Otherwise let us have the background to your problems. It is possible that you have hard disk trouble but you could try this as has been known at odd times to fix computers that have become stuck:

Turn off computer and disconnect from domestic power. If it is a laptop remove the main battery too. Finally hold the Power Off/On button down for at least 20 seconds to discharge the motherboard components. It's a bit hopeful but quick to try.

Make sure you have nothing in any of your drives (like a disc or a flash drive).

Always pop back and let us know the outcome - thanks


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#2
December 15, 2016 at 15:49:59
[Solved] Gateway ZX4300 All-in-One (AIO) boots up to Black screen
This is where I found the initial answer. Thanks for that and this response as well. After a few rounds it brought up the BIOS page. At that point I fled lol. Have someone coming to look at it.

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#3
December 15, 2016 at 15:53:24
This is what Derek wanted.
http://www.computing.net/answers/ha...

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#4
December 15, 2016 at 16:53:52
OK, hope it goes well and doesn't cost you too much.

John
Thx for link.

Always pop back and let us know the outcome - thanks


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#5
December 15, 2016 at 23:34:02
The 'reboot and select proper boot device' often means the bios isn't finding the hard drive. If you were inside the case applying heatsink paste or whatever you may have disconnected the drive or it may just be bad. Anyway, something for them to check.

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