|I bought a Gateway 450RGH laptop computer at an ebay auction. The seller was one of those recycling places and when contacted admit that they have no records of who the original owner was. |
My problem is that this computer has a fingerprint reader security system on it which must have been set for secure access by the previous owner. So now when I apply power to the computer, I get three chances to scan a fingerprint. When that fails, I get three chances to enter my Boot Security Password. When that fails, I get three chances to enter a password. (I assume a master password for the secure system). When that fails, I get a screen saying "System Disabled .
I already know that the main BIOS is not locked. All BIOS passwords are set to "Clear". The only clue I have to the the locking system is a screen that appears during the startup sequence. It reads as below:
Secured by TBX TouchChip BIOS eXtension
Securing the information age.
V3.0.4f Copyright 2004 STMicroelectronics, Inc.
I'm looking for anyone who can help me solve the problem of resetting this extended BIOS password.