Solved Games performing in slow motion

May 6, 2015 at 10:46:53
Specs: Windows 7 64bit, Intel core i3 - 4130 3.40ghz / 8gb ram
I have a cousin who runs Intel core i3-4130 3.40ghz cpu and gtx 550 ti, he had this build for about a year and since he's pretty young he didn't care about his case cleaning. Few weeks ago he told me that his games which were working fine are now performing in slow motion like action. I immediately told him to download GPU-Z and we found out that his GPU was working at 98 C temp for the past 2 days (100 C is max for that GPU). I told him to clean it and he did so. He blew out a hand full of dust and that changed only the temperature, it went down to 70C which is normal for the gtx 550 ti, but the games are still running in slow motion except things like LoL, Smite, Borderlands 2, Starcraft 2. Things like mortal combat X and Dragon age:Inquisitor are impossible to play which were performing well before this. So I want to find out what's causing the slow motion effect, computer needs cleaning or GPU has suffered too much damage?

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#1
May 6, 2015 at 12:54:40
✔ Best Answer
First of all did he clean out all the places, vents, fans and CPU heatsink?

If so, and the temperatures stay reasonable, then malware is likely. Run these three small freebies for starters (safe and widely used on forums):

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here because, even if the symptoms are cured, further checks will be necessary to ensure your computer is properly cleaned.

Always pop back and let us know the outcome - thanks


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#2
May 6, 2015 at 13:53:28
It's good that the inside was cleared of dust. It should be done at least a couple times a year, depending on how much the system is used.

As Derek is alluding to, the system could very well be infected with adware, malware, viruses, etc. In addition to what he listed, I suggest installing CCleaner-Slim. Run both the cleaner & the registry scanner & remove everything they find. Then click on Tools > Startup, & review the entries on the startup list. Disable or delete the ones that aren't absolutely necessary, then reboot. If you're not sure what to disable, post the list.

https://www.piriform.com/ccleaner/b...


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#3
May 7, 2015 at 04:20:22
Will be able to do that after several hours from now and will inform you about the system, I'm just curious about one thing. I ran ADWcleaner myself a week ago on my own pc and It did terrible damage, deleted something that messed up my computer. Thread here : http://www.computing.net/answers/se...
Did about 20 different things and only tweaking.com helped, I'm a bit scared to use adwcleaner not on my pc right now, is it that much necessary?

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Related Solutions

#4
May 7, 2015 at 04:35:39
"and It did terrible damage"
It is impossible to guide you properly, without seeing the logs.

Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt
In other words, it is the S1 version we want.


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#5
May 7, 2015 at 05:30:32
The log is pretty long so did not want to flood the page, hope photos are enough http://s577.photobucket.com/user/Th...
AND JOHNW I WANT TO INFORM THAT THIS CASE ABOUT MY PC IS OVER, TWEAKING.COM FIXED IT, I'M JUST WORRIED TO USE ADWCLEANER ON MY COUSIN'S PC BECAUSE OF THIS.
Also after ADWcleaner I had to reinstall some programs like chrome, mozilla and torrent because they weren't even working properly.

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#6
May 7, 2015 at 05:43:10
Sorry MantasCiciulka, I thought the previous comp & this were the same.

Whose log did you just give me, yours or the cousins

It is quite Ok to post the contents of the logs here, unless this site tells you it is too large.
Then you can upload to a file sharing site.
Upload using this. No account needed. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif


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#7
May 7, 2015 at 06:30:39
I gave you my (old case log) and I don't think it's usefull to talk about that now, also I wanted to add something. I just found out the exact thing that is happening to the game experience. https://www.youtube.com/watch?v=1hs... This is happening to him right now, he tried lowering graphics to low or going to high it's still the same. ( And he used to play it on high graphics)

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#8
May 7, 2015 at 07:26:36
Thank you everyone, I just fixed it, did use only Ccleaner-slim (which I think wasn't necessary even), I told him to download newest drivers for the GPU and it magically started working fine again, thank you everyone for wasting so much time for such a nonsense...You guys are great! I really through that the problem was a lot bigger..

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#9
May 7, 2015 at 08:00:12
Re #3.
I have a feeling you used a bogus ADWCleaner because the real one is as safe as houses - used widely both here and on other security forums. Because it has such a good name there are now websites directing you to "look alike" software with the same name, which can cause damage.

Re #8
Good to hear you fixed the problem and thanks for letting us know. Whether or not there is malware on the computer is obviously still an unknown. Only use cleaning tools and links given by a reputable computer forum.

Always pop back and let us know the outcome - thanks


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