FTP problem after changing router

D-link Di-655 xtreme n gigabit router
July 23, 2010 at 15:13:25
Specs: Windows XP
Hi .Since changing my router my Dlink Wireless camera won't upload via FTP. I use Terrapin FTP to upload to Virgin Media . It worked fine with my old D Link Router. I've contacted DLink support but the guy asks me questions I don't understand like "where is the FTP server -is it local or on the internet,maybe the ip address has changed." I don't understand the question.Any help would be appreciated. I've opened port 21 on the virtual server list but it has made no difference. If I drag and drop a file to Terrapin it uploads fine.I don't get it.

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#1
July 23, 2010 at 17:56:29
The server is Virgin Media. It is on the wan or internet.


If you can drag and drop files (via ftp to Virgin) then we almost have to assume some issue with the camera application.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.


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#2
July 24, 2010 at 09:19:11
Yes I thought that too.I get the feeling the guy at Dlink doesn't want to know.

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#3
July 24, 2010 at 15:48:45
Your camera software maybe.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.


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Related Solutions

#4
July 24, 2010 at 15:53:19
Is the camera the only wireless thing that connects to the new router ?

If the situation is the same as for wireless network adapters, the encryption code or password in the camera's wireless configuration settings must be the same as the same thing in the router's configuration.
If the camera is using a code or password and the router is not, or is using a different code or password, the camera cannot connect to the router.
In that case.........
- if you have not changed the camera's code or password, you could hook up the previous router and access it's configuration, find the encryption code or password, copy it down, and enter that same code or password in the new router's configuration
- or - if the new router already has a code or password because some other wireless device is also connecting to it, go into the new router's configuration and copy down it's code or password, and use those to change the ones in the camera's configuration.
.....

If you don't know how to access the router's configuration, READ the manual for the router model. If the wireless settings are not compatible on both ends, you may need to connect to the router's configuration when a network cable is connected between a computer's wired network adapter and the router.
........

If that doesn't apply, you may need to go into the new router's configuration and type in the specific ftp address into an "allowed" list or similar, save router settings.


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#5
July 25, 2010 at 00:20:13
Hi.Thank you for the replies.My camera is connecting with the router because I can see "live " through it on other PCs on the network (there are 4). It's the FTP that is the problem. I've checked things like passwords and they are OK. However last night I uninstalled the ipcamera and reinstalled it.Today I will make sure all settings are compatible.During my looking at the router's settings I came across the logs and will investigate these further ( I don't understand them) .Both the camera (DCS 2100) and the router (DIR 655) are seriously user unfriendly.I suspect I'll be reposting re the log.Thanks again. Anyfurther thoughts would be appreciated.

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