Front Audio & Mic Jack Does Not Work

Asus P5kpl-vm desktop board
July 24, 2010 at 10:19:36
Specs: Windows 7 Ultimate x64
One thing has been bothering me. I bought this computer a year ago. The Front Audio Jack and Mic Jack do not work. I've searched around and its a common problem with Realtek HD Audio Manager. There are some settings you have to do then the front ports work. After all the searching when I proceeded to change my settings. There was no option to do that the way I saw in the Screen Shots in some Forums. So please help
My motherboard is ASUS P5KPL-VM.

Please Help.

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July 24, 2010 at 11:24:55
At the link below you can find both the Realtek drivers download and an instruction manual to setup VIA sound.

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July 24, 2010 at 12:34:11
There may be nothing wrong with the sound software installation. You may just need to remove one or two jumpers on the mboard and connect the front mic and headphones wiring to the right places !

READ the mboard manual for your model !
If you got the mboard new, usually you get a printed manual with a new Asus mboard. If not, if you have the CD that came with it, the manual is on the CD.
If you have neither, see below - the mboard manual is at the same place.

On many Asus mboards, they have a jumper block (header) for audio. When you get the new mboard, it's jumpered such that the front mic and front headphones jacks cannot work - you must remove one or two jumpers on that jumper block, and connect the front mic and headphones jack wiring connectors from the front of the case to that same header.

Go here:

Click on Download

Enter P5KPL-VM top left, click on Search info

Choose P5KPL-VM, or the other model that has firewire if your mboard has that

Choose the operating system

There are a whole bunch of manuals there, including for setting up the Via sound.

You can't go wrong if you install / installed the sound drivers by using the sound software installation program that's on the CD that came with the mboard.

However, if you download / have downloaded a sound software installation download from the web, many people often install the sound software incorrectly !

Unless the instructions for installing a device tell you otherwise......
(this ALWAYS applies to sound adapter software.....) .
You DO NOT install drivers for a device while booting into Windows, if the software for the device has not been installed yet - when Windows detects a generic device or New Hardware while booting, you allow it to search for drivers, it doesn't find any, and it wants you to show it the location of the drivers - CANCEL that, continue on to the desktop, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.

(The following also applies if you want to re-install the sound software)

If you DID install drivers that way, go to Control Panel - Classic View - Programs and Features and Un-install the software you installed, reboot, DO NOT install drivers while booting.

If there was nothing to Un-install there, or on any case, look in Device Manager (reboot at least once first if there was something to Un-install there) , and if the sound device is still listed, RIGHT click on it and Un-install it (that may take a while).
If it was still listed in Device manager, reboot at least once after you have un-installed it.
DO NOT install drivers while booting, and then install the sound software the right way !

Where is Device Manager in Windows 7 ?

Double click on the Computer icon, click on System properties in the top bar, Device Manager is on the left.

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July 24, 2010 at 12:37:25

Isn't that what I said and linked?

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