|I have a The Gateway One ZX6971. We bought it not too long ago and have never had any problems until today. I just used the computer yesterday and it worked perfectly. |
When we go to turn it on, it will say "Starting Windows". The next screen is normally where we would choose a user to log in. But instead it says "Please Wait.." And then starts flashing the screen.
Yes, I have restarted it multiple times. I have unplugged it and plugged it back in. I have included a one minute and thirty second video to show exactly what it does.
It runs windows 7.
Model number: ZX6971
Any advice is appreciated!