Files won't open up

August 18, 2019 at 14:49:41
Specs:
how to fix my computer I can't open any files when I open personalization or settings it says that it needs to be installed or hat or isn't installed none of my files will open just loads I can't open any of the charms keys sometimes it doesn't go past the welcome screen when I put my password and I have to keep restarting and restarting my screen is broke so I have to use a VGA cord externally to my TV



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#1
August 18, 2019 at 16:41:34
Restart into Safe Mode with Networking.
Download and install Malwarebytes free version. It will install with free trial of pay for version. You can let it expire later or go into settings and "End Free Trial" and it will become free version.
Important, before running go into settings and check the check box for "Scan for Root Kits". Then run the scan. Quarantine and remove anything it finds. Restart the machine (normal).
Install and run ADWCleaner by Malwarebytes. Remove all it finds. Post the logs (copy/paste) into two different replies for review.
If I am right, it should run much more normal but may require additional help. While waiting you can try your stuff.
If you cannot install Malwarebytes in Safe Mode you should try a System Restore to a date when all was working right (at least a couple of weeks ago). Then repeat above.
Also it is always a good idea to post your system specs.

You have to be a little bit crazy to keep you from going insane.


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#2
August 19, 2019 at 11:21:46
it seems your profile is corrupted, try to boot to safe mode with networking , you shopuld be able to login to you account and then create a new user account and then boot to normal mode and login to your new account and see if everything is working

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#3
August 21, 2019 at 17:50:28
I'm sorry I never got to post the actual problem. It took forever to get past the welcome screened.M I get if I try to open personalization or settings, nothing loads when I try to do windows key +r neither the s, x, control panel opened once and now I can't get it back. Here's the message;
This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.....

Nothing's working. I'm seriously bout to just have an incriminating moment if I don fix this. 🤩🤪🤔. Way 2 many files 2 lose.

Ps I have downloaded apps to help, but none of them load..please remember that my lcd is broken in the inside. So when. I enter the blue screen. I have to click glosthly since I'm using my TV as a projector. Thanks in advance for the tips


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