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Failed Bios Update Will Not Power On

June 29, 2010 at 22:01:56
Specs: Windows Vista Home Basic x64
I downloaded the latest BIOS update for the Acer Aspire 5515 and when it finished the computer would not turn off. I held down the power button and nothing happened, so I took out the battery and unplugged it. I then plugged it back in.
Now the computer will not turn on at all. No noises, no lights, absolutely nothing. I opened up the laptop to try to locate the BIOS chip, but I could not find one. If I can order a new chip from BIOSMAN, I would prefer to do that instead of telling my customer they now own a brick. Please help!

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June 29, 2010 at 22:15:21
It's a laptop, the bios chip is probably a very small 8 pin chip soldered to the board. Always when you are updating a bios and something doesn't seem right, LET IT SIT! Let the computer sit there for an hour or so. What you think may just be a black screen might have been an update taking place.

In short, It's a brick. Order a new motherboard off eBay.

PowerMac 9600(1 ghz G4)
512mb RAM
50gb SCSI
ATi 9200 PCI

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June 29, 2010 at 22:18:59
Yeah, I saw a motherboard for it on ebay for $127. I might do that, but I'm going to see if they want to just buy a new laptop.

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June 29, 2010 at 22:26:07

Uh. Isn't it possible you own the brick? Why did you decide to flash the BIOS? Sure you downloaded the correct file? Sure the flash was complete before you forced the shutdown?

If that was my machine, you'd be answering some questions.

Audares Juvo

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Related Solutions

June 29, 2010 at 23:13:28
Let this be a warning to all who read this.

A BIOS update is serious business and should not be taken lightly. A failed BIOS update often requires a motherboard replacement to restore operation.

With rare exceptions a BIOS update should only be done to resolve a problem that the update was designed to solve. It should not be done just because a newer version is available or you think it might solve some problem. If you decide to proceed be absolutely certain you have the right files and you fully understand the procedure. Know what the recovery options are (if any).

If you have any doubts about the update do not proceed. If you have any questions get them answered before you begin.

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June 30, 2010 at 13:16:57
I do BIOS updates on all the machines I service and this is the only one that has ever failed.

Yes, it was the right file. I entered the service tag number on the Acer website.

And yes, the BIOS was done flashing. It completly froze up during the shutdown process and I let it sit for a few minutes before I manually shut it off.

I explained it to my customer today and they were not upset at all. They knew the computer had some problems, and the battery was already shot. I did agree to give them free service for their new laptop.

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June 30, 2010 at 13:26:56
They knew the computer had some problems, and the battery was already shot.

I would bet next months salary that non of those problems had anything at all to do with the BIOS. They should have been sorted first.


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October 17, 2010 at 09:51:52
I just read about how you can save an erased bios because pretty much the same thing just happened to me this morning. Just a couple of hours ago I downloaded a bios update from Dell because their update manager thingy reminder said I needed it.

I had no idea that a bios update would kill my beloved desktop computer, and stupid me, I did the update. Now I'm stuck on my laptop.

Just like you, everything seemed fine until it locked up at shut down. Or at least I thought it did, so I manually shut down my computer. But now I'm wondering; if only I had left it alone longer maybe.....

But anyway, it was a bad move on my part because now my computer fires up but no bios. The hard drive sets and spins a thousand miles an hour, the screen stays black & I kick myself.

I called Dell and their tec said pretty much sorry about your luck, now you need a new motherboard.

But I just not ten minutes ago, found a site that tells you how you can save your motherboard even after some kind of a nasty virus wipes it clean.

I wish I knew enough and that I had the parts handy, I'd save my own motherboard with this information. But at least maybe you can make use of the knowledge.

Follow this link;
The article is titled Recovering Dead Motherboards.

Best of luck!
Gloria Jane

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