External hard drive

Seagate St310005exa101-rk hard drive - 1...
May 10, 2010 at 05:01:16
Specs: Windows XP
My new external hard drive, connected via USB to a Mesh computer, is working and formatted but does not appear in My Computer and therefore is inaccessible. I've changed the drive letter in Disk Management to no avail.

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#1
May 10, 2010 at 07:08:10
Which OS are you using?

E8500 | 3GB | Seagate 320GB, 16mb cache | 9800 GT @ 720/990 | HP 19" @ 1440 x 900 60hz| Win7 Ultimate x64


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#2
May 12, 2010 at 02:35:56
It's Windows XP.

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#3
May 12, 2010 at 05:31:47
Post the information you see about the external in Disk Management.

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#4
May 12, 2010 at 23:21:20
I've assigned a different drive letter and the external disc is recognised in disk management as Disk 1 Expansion Drive (G) - Healthy (Active). It has a blue bar indicating that it is formatted but still doesn't show in My Computer.

When I click on the blue bar I have the following options:

Open
Explore
Change drive letter and paths
Format
Delete partition

The option to mark partition as active is unavailable. No drive with the letter G shows in My Computer. In System Device Manager, the external drive's properties show that it is enabled and working properly and that its Location is 0.

If I right-click on the small rectangular label to the left (designated Disk 1) I get the options of Properties and Help. Clicking on Properties shows that "This device is working properly" and is enabled. Its location is given as "0" although I have given it the drive letter "G", as which it shows up in "My Computer Information - Hardware" as "Local Disk (non-partitioned)".

There is no option to Initialise, only to Format. When I try this I eventually get the message: "The operation did not complete because the partition or volume is not enabled. To enable the partition or volume, restart the computer." If I leave the drive plugged in and restart my computer the system will not reboot as it seems to be trying to boot from the (empty) external drive.


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#5
May 13, 2010 at 04:39:03
I believe the blue indicates the space has been partitioned. You may still need to format the partition. What is the harm in doing that if there is no data on the drive?

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#6
May 13, 2010 at 23:44:38
When I try to format I get the message: "The operation did not complete because the partition or volume is not enabled. To enable the partition or volume, restart the computer." If I leave the drive plugged in and restart my computer the system will not reboot as it seems to be trying to boot from the (empty) external drive.

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#7
May 14, 2010 at 08:00:52
Then you need to enter your BIOS screens and change the boot order to reset the boot order. I suggest CD first, Hard drive second. If you have more than one hard drive you may need to select which hard drive to try first. Those settings are located elsewhere in the BIOS screens.

If that doesn't work then after you are in Windows go to Device Manager and look for the drive listing. Should be in the universal serial bus area. Right click on the device and choose properties> enable.


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